Scrum Master

goTenna

Scrum Master facilitating Agile processes and collaboration for software development teams at goTenna. Ensuring high-quality product delivery through effective Scrum events and continuous improvement.

Posted 6/11/2026full-timeJersey City • Arizona, Florida, Maryland, New Jersey, Virginia • 🇺🇸 United StatesMid-LevelSenior💰 $130,000 - $160,000 per yearWebsite

About the role

Key responsibilities & impact

Facilitate Scrum events (Quarterly Planning, Sprint Planning, Daily Scrum, Sprint Review, Retrospective, etc.) and ensure outcomes are clear and actionable.
Partner with Product and Engineering leadership to improve backlog readiness, requirement quality, prioritization, and acceptance criteria clarity at an organization level.
Work with Product and Engineering Leads to support backlog refinement and readiness, ensuring work is clearly defined, appropriately scoped, and ready for development.
Identify, escalate, and remove delivery impediments while coordinating cross-functional dependencies and resolving execution risks.
Drive transparency, ownership, and accountability through delivery metrics, planning rigor, and effective cross-functional communication.
Provide transparent, data-driven reporting on progress, risks, dependencies, and delivery forecasts to support informed decision-making and predictable outcomes.
Coach teams to drive continuous improvement, optimize workflow efficiency, and drive predictable delivery.
Coordinate cross-team planning and alignment on objectives, dependencies, deliverables, and release timelines.
Facilitate cross-team collaboration to proactively identify, manage, and resolve inter-team dependencies, enabling effective planning and successful execution of complex initiatives.
Establish and maintain delivery metrics including cycle time, throughput, predictability, sprint health, and release performance.
Proactively identify delivery risks, dependencies, and execution bottlenecks and drive mitigation plans.
Coordinate release planning activities across Product, Engineering, QA, and other stakeholders.
Continuously evaluate and improve software delivery processes to increase efficiency, predictability, and quality.

Requirements

What you’ll need

3-5+ years as a Scrum Master or Delivery Lead supporting Agile software engineering teams.
Proven experience partnering with Product Owners to refine requirements, establish sprint goals, and ensure backlog readiness.
Strong cross-organizational facilitation skills and conflict resolution capabilities; able to hold teams accountable with expertise in addressing challenges and conflicts to promote a positive, collaborative environment.
Hands-on experience with Agile tooling (e.g., Jira, Confluence, Miro) for backlog and metrics.
Exposure to DevOps practices and release management coordination.
Solid understanding of Scrum and Agile principles.
Excellent communication skills with technical and non-technical stakeholders.

Benefits

Comp & perks

Equity
401(k) plan
Unlimited PTO
Parental Leave with Pay
Holiday pay (including December recess)
Medical, Dental, Vision and life insurance
Pre-tax benefits
Short- and Long-term disability plans
Professional Development Stipend

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

ScrumAgilebacklog refinementdelivery metricsrelease managementDevOps practicescontinuous improvementworkflow efficiencyexecution risk managementdata-driven reporting

Soft Skills

cross-organizational facilitationconflict resolutionaccountabilitycollaborationcommunicationcoachingtransparencyownershipproblem-solvingstakeholder management