Insurance Customer Service Representative, Russian or Lithuanian

Goodwill Financial, Inc.

Insurance Customer Service Representative focused on providing excellent service and supporting growth at Goodwill Financial. Building relationships and ensuring satisfaction for clients with a detail-oriented approach.

Posted 4/12/2026full-timeAlabama, Alaska, Arizona, California, Colorado, Connecticut, Florida, Hawaii, Idaho, Illinois, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Minnesota, Mississippi, Missouri, Montana, Nevada, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, Wyoming • 🇺🇸 United StatesMid-LevelSenior💰 $45,000 - $60,000 per yearWebsite

About the role

Key responsibilities & impact

Building and maintaining positive relationships with clients
Ensuring client satisfaction within your assigned book of business
Retaining desirable accounts and handling renewals
Responding quickly and professionally to client needs
Following agency procedures to deliver accurate, high-quality work
Supporting your teammates and contributing to team development
Identifying and closing additional opportunities with existing clients
Participating in marketing efforts and staying focused on client engagement

Requirements

What you’ll need

Bi-Lingual is a PLUS (Lithuanian, Russian or Ukranian)
Comfortable with Microsoft Word, Excel, Outlook, and using a calculator
Fast and accurate typing skills
Strong written and verbal communication
Organized, punctual, and dependable
A friendly, respectful, and ethical approach to work
Experience with CRM systems (especially Infusionsoft, TurboDial, InsuredMine)

Benefits

Comp & perks

Bonus based on performance
Paid time off
Training & development

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

typing skillsCRM systemsInfusionsoftTurboDialInsuredMine

Soft Skills

client relationship managementclient satisfactionteam developmentcommunicationorganizationpunctualitydependabilityethical approach