Goodwill Financial, Inc.

Insurance Customer Service Representative, Russian or Lithuanian

Goodwill Financial, Inc.

full-time

Posted on:

Location Type: Hybrid

Location: AlabamaAlaskaUnited States

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Salary

💰 $45,000 - $60,000 per year

About the role

  • Building and maintaining positive relationships with clients
  • Ensuring client satisfaction within your assigned book of business
  • Retaining desirable accounts and handling renewals
  • Responding quickly and professionally to client needs
  • Following agency procedures to deliver accurate, high-quality work
  • Supporting your teammates and contributing to team development
  • Identifying and closing additional opportunities with existing clients
  • Participating in marketing efforts and staying focused on client engagement

Requirements

  • Bi-Lingual is a PLUS (Lithuanian, Russian or Ukranian)
  • Comfortable with Microsoft Word, Excel, Outlook, and using a calculator
  • Fast and accurate typing skills
  • Strong written and verbal communication
  • Organized, punctual, and dependable
  • A friendly, respectful, and ethical approach to work
  • Experience with CRM systems (especially Infusionsoft, TurboDial, InsuredMine)
Benefits
  • Bonus based on performance
  • Paid time off
  • Training & development
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
typing skillsCRM systemsInfusionsoftTurboDialInsuredMine
Soft Skills
client relationship managementclient satisfactionteam developmentcommunicationorganizationpunctualitydependabilityethical approach