Business Systems Analyst I – Digital Platform Ops

Golden 1 Credit Union

Business Systems Analyst I responsible for engaging business needs and providing software solutions. Collaborating with vendors and internal teams to improve operational efficiency in a financial services environment.

Posted 7/27/2026full-timeRemote • California • 🇺🇸 United StatesMid-LevelSenior💰 $76,600 - $82,000 per yearWebsite

Tech Stack

Tools & technologies

Azure

About the role

Key responsibilities & impact

Engaging with various business units to translate business needs into quality software solutions.
Assisting in the design, development, and implementation of identified solutions following Agile Software development practices.
Operational support for all managed enterprise-wide software solutions.
Collaborating with software vendors and business units to maximize opportunities.
Overseeing all aspects of the Software Development Lifecycle for enterprise-wide software solutions.
Driving joint business/IT requirements and solution discussions.
Providing high-quality analytical system solutions for key stakeholders.
Identifying software functional gaps and opportunities for improvement.
Creating product backlog by using Agile practices.
Participating with the implementation of projects as technical subject matter expert.
Supporting Agile practices and encouraging the improvement of service.
Designing, creating, and documenting process flows, specifications, diagrams, mockups, etc.
Providing Tier 2 application support to uphold day-to-day business line operations.
Troubleshooting issues and assisting in triage.

Requirements

What you’ll need

Minimum two-year degree in Information Technology, Project Management or Business Administration required, or 2 years of experience.
Bachelor’s degree in Business Administration, Accounting, Information Technology, Engineering, Management, or related field preferred with 2+ years of experience.
Equivalent work experience may be considered in lieu of a 2-year degree.
Agile certifications preferred.
Four years or more experience in financial or health services, including technical business analysis, product development and process improvement.
Experience working in an Agile environment or Azure eco system (DevOps) strongly desired.
Knowledge of commonly used financial industry concepts, practices, and guidelines.
Knowledge of existing Credit Union products, services and overall operational guidelines, especially as it relates to various delivery channels.
Excellent oral communication, presentation and technical writing skills.
Strong research, technical analysis, planning and organizational skills.
Ability to use logical reasoning when interpreting facts.
Experience with medium to large enterprise software systems, as well as the ability to learn new systems quickly.
Ability to analyze and document complex technical business processes.
Ability to make observations, examinations, evaluations and recommendations.
Ability to execute projects and direct team members to implement system upgrades and enhancements.
Strong PC skills.

Benefits

Comp & perks

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