Salary
💰 $104,344 - $173,906 per year
About the role
- Reports directly to Executive Director, IT as a trusted customer advocate and helps understand and adopt best practices in Data Operations Management through collaboration and communication across all levels of Gold Coast Health Plan
- Participate in building a culture of Automation: embrace errors, embrace change, create value for customers, create and adopt best practices
- Continuously assess and evaluate outcomes of projects to ensure successful delivery
- Participate in regular review of existing technology solutions and recommend approaches to improve service delivery for the GCHP infrastructure team
- Develop, maintain, and build roadmap and backlog of activities in DevOps and provide Kanban updates and burndown reports
- Cross train team on technical platform specifications with use cases for software and hardware requirements
- Continually upskill for upgrade information on industry products and solutions through trade journals, professional associations, networking, training and seminars
- Participate in governance and management of all infrastructure projects within GCHP
- Communicate cross-functionally and provide technical direction for data products and implementing solutions
- Provide technical mentorship to junior engineers and contribute to development of policies, strategies and best practices, participating in management meetings and following escalation and change control procedures
Requirements
- Bachelor’s degree in computer science
- At least 10 years of experience in the healthcare space (highly desired)
- At least 5 years of experience as team member in the Azure environment (highly desired) with: Software development; IT operations; Quality control; Applications integrations; Quality assurance; Security; Data management; Data analysis; Data integration; Data governance; IT automation
- At least 2 years of experience working in Azure DataOps program development and maintenance using DevOps projects, Repositories, CICD pipelines, Automated test plans, Documentation in repo md files and wikis
- At least 2 years SQL experience
- Experience and proven history of adaptability building successful teams of SME resources
- Experience participating in project teams in agile delivery and best practice adoption for design of end-to-end delivery and development of pipelines and automation of data models, databases, data analytic solutions, data validation, cross training programs, turnover training, data operations
- Experience building centers of excellence from the ground up
- Strong experience working in a global IT organization
- Excellent written and verbal communication skills used to communicate across all levels of the organization
- ETL competency statements and technical aptitude, systems analysis, business acumen, oral and written communication, customer orientation, diversity orientation
- Ability to work standard hours within the Pacific time zone (preferred)
- Will not sponsor applicants for work visas (Gold Coast Health Plan policy)
- Ability to travel 10-30% as required