Director, New Franchisee Onboarding

Goddard

Director responsible for onboarding and supporting franchisees in The Goddard School system. Leading a team and ensuring successful franchise operations in the U.S.

Posted 7/14/2026full-timeRemote • Pennsylvania • 🇺🇸 United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading onboarding and transition processes for franchisees, ensuring alignment with brand standards and operational success. Proficient in managing multi-unit operations and driving business outcomes through effective communication and stakeholder influence.

Highest-signal resume keywords

Franchise Operations ManagementProject ManagementTeam LeadershipStakeholder InfluenceRisk Management

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Program ExecutionOperational InitiativesPerformance TrackingDependency ManagementBusiness Outcomes

Soft Skills

CoachingCommunicationFacilitationLeadership

Tools & Technologies

Project Management ToolsReporting Tools

Industry Keywords

FranchisingMulti-Unit OperationsEarly Childhood Education

About the role

Key responsibilities & impact

leads the onboarding, coaching, and transition experience for new and incoming franchisees across The Goddard School system
translates strategies, standards, and priorities into an effective operating plan and is accountable for program execution, team performance, readiness outcomes, and continuous improvement
ensures franchisees are prepared to operate successfully, aligned with the Goddard brand, and positioned for strong early enrollment and long-term success
leads and develops the Onboarding Franchise Consultants, monitors progress across new school openings and ownership transfers, identifies risks, and drives timely action and escalation
identifies gaps, communicates their impact on franchisee readiness, and escalates issues requiring action or decisions from the appropriate functional leaders
delivers strong openings, effective transitions, and consistent, high-quality franchisee experience

Requirements

What you’ll need

Bachelor’s degree in business, Project Management, Early Childhood Education, or related field (or equivalent experience)
8+ years of progressive experience in franchising, multi‑unit operations, education, or complex program leadership
Demonstrated experience leading field teams, multi-school program, openings, transitions and operational initiatives
Strong understanding of cross-functional operations, complex timelines, and dependency management
Proven ability to drive business outcomes, influence senior stakeholders, and manage risk
Excellent communication, facilitation, coaching and leadership skills
Proficiency with project management, reporting, and performance tracking tools
Travel required 70%

Benefits

Comp & perks

employee-friendly perks
competitive benefits