Director, US Field Effectiveness – Operations

GlobeNewswire

. Build field reporting and analytics capabilities from the ground up to support KAM performance and decision-making.

Posted 3/10/2026full-timeRemote • 🇺🇸 United StatesLead💰 $188,000 - $230,000 per yearWebsite

About the role

Key responsibilities & impact

Build field reporting and analytics capabilities from the ground up to support KAM performance and decision-making.
Partner with field leadership to define KPIs and develop analytics and dashboards to track performance and impact.
Design and lead a Quarterly Business Review (QBR) process to assess commercial effectiveness and outcomes.
Spend time in the field to understand Dyne’s operating model and translate insights into practical, field-ready solutions.
Own KAM performance analytics and execution in support of incentive compensation programs.
Collaborate with the KAM team to design and implement an account planning tool.
Develop regional and account-level performance dashboards.
Recommend and drive enhancements to BI and CRM tools to improve KAM effectiveness.
Serve as the primary point of contact for the VP, Customer Experience, KAM leadership, and the KAM field team.
Lead field force sizing and structural planning for upcoming launches and ongoing strategic reviews.
Establish and maintain territory alignment and adjustment processes.
Lead account and HCP targeting strategy and analytics in partnership with the Data and Advanced Analytics teams.
Optimize field enablement tools, materials, and processes to maximize field productivity.

Requirements

What you’ll need

Bachelor’s degree with 10+ years of experience in biotech, pharma, or life sciences.
5+ years of experience in field sales, sales leadership, field operations, or consulting roles with deep field operations exposure.
Proven track record supporting or launching rare disease therapies, preferably in neuromuscular, neurodegenerative, or neurodevelopmental indications.
Demonstrated ability to build and scale commercial infrastructure, including vendor management.
Strategic thinker with strong business acumen and a results-oriented mindset.
Proficiency with commercial technology platforms and data, including CRM, BI tools, Snowflake, Boomi, SP/SIP, and HUB data.
Excellent written and verbal communication skills, with experience presenting to senior leadership.
Strong problem-solving skills and ability to operate effectively in a fast-paced, evolving environment.
Travel may be required for this role.

Benefits

Comp & perks

🌐 Worldwide Post a Job Affiliates ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs Account GlobeNewswire Website LinkedIn All Job Openings 1001 - 5000 employees Built for PR, IR,marketing and agency professionals, GlobeNewswire by Notified gives you a wide range of options to help you build brand awareness, reach new audiences, and drive earned media.GlobeNewswire distributes press releases and multimedia content on behalf of thousands of customers every year, including growing businesses, agencies, non-profits, and many of the world’s largest public companies. We have options to fit your specific needs and budget, and editorial services that are second to none.Visit GlobeNewswire.com to learn more. Director, US Field Effectiveness – Operations Job not on LinkedIn 🔥 11 minutes ago 🇺🇸 United States – Remote 💵 $188k - $230k / year ⏰ Full Time 🔴 Lead ⚙️ Operations Apply Now Find Hiring Managers Customize resume for this job ☆ Save ☑️ Mark as applied ❌ Hide Report problem 📋 Description
Build field reporting and analytics capabilities from the ground up to support KAM performance and decision-making.
Partner with field leadership to define KPIs and develop analytics and dashboards to track performance and impact.
Design and lead a Quarterly Business Review (QBR) process to assess commercial effectiveness and outcomes.
Spend time in the field to understand Dyne’s operating model and translate insights into practical, field-ready solutions.
Own KAM performance analytics and execution in support of incentive compensation programs.
Collaborate with the KAM team to design and implement an account planning tool.
Develop regional and account-level performance dashboards.
Recommend and drive enhancements to BI and CRM tools to improve KAM effectiveness.
Serve as the primary point of contact for the VP, Customer Experience, KAM leadership, and the KAM field team.
Lead field force sizing and structural planning for upcoming launches and ongoing strategic reviews.
Establish and maintain territory alignment and adjustment processes.
Lead account and HCP targeting strategy and analytics in partnership with the Data and Advanced Analytics teams.
Optimize field enablement tools, materials, and processes to maximize field productivity. 🎯 Requirements
Bachelor’s degree with 10+ years of experience in biotech, pharma, or life sciences.
5+ years of experience in field sales, sales leadership, field operations, or consulting roles with deep field operations exposure.
Proven track record supporting or launching rare disease therapies, preferably in neuromuscular, neurodegenerative, or neurodevelopmental indications.
Demonstrated ability to build and scale commercial infrastructure, including vendor management.
Strategic thinker with strong business acumen and a results-oriented mindset.
Proficiency with commercial technology platforms and data, including CRM, BI tools, Snowflake, Boomi, SP/SIP, and HUB data.
Excellent written and verbal communication skills, with experience presenting to senior leadership.
Strong problem-solving skills and ability to operate effectively in a fast-paced, evolving environment.
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Hard Skills & Tools

analyticsKPI developmentperformance trackingaccount planningfield reportingcommercial infrastructurevendor managementfield operationsdata analysisstrategic planning

Soft Skills

strategic thinkingbusiness acumenresults-oriented mindsetproblem-solvingcommunicationcollaborationleadershipadaptabilityinsight translationfield productivity optimization