GlobeNewswire

Director, US Field Effectiveness – Operations

GlobeNewswire

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $188,000 - $230,000 per year

Job Level

Lead

About the role

  • Build field reporting and analytics capabilities from the ground up to support KAM performance and decision-making.
  • Partner with field leadership to define KPIs and develop analytics and dashboards to track performance and impact.
  • Design and lead a Quarterly Business Review (QBR) process to assess commercial effectiveness and outcomes.
  • Spend time in the field to understand Dyne’s operating model and translate insights into practical, field-ready solutions.
  • Own KAM performance analytics and execution in support of incentive compensation programs.
  • Collaborate with the KAM team to design and implement an account planning tool.
  • Develop regional and account-level performance dashboards.
  • Recommend and drive enhancements to BI and CRM tools to improve KAM effectiveness.
  • Serve as the primary point of contact for the VP, Customer Experience, KAM leadership, and the KAM field team.
  • Lead field force sizing and structural planning for upcoming launches and ongoing strategic reviews.
  • Establish and maintain territory alignment and adjustment processes.
  • Lead account and HCP targeting strategy and analytics in partnership with the Data and Advanced Analytics teams.
  • Optimize field enablement tools, materials, and processes to maximize field productivity.

Requirements

  • Bachelor’s degree with 10+ years of experience in biotech, pharma, or life sciences.
  • 5+ years of experience in field sales, sales leadership, field operations, or consulting roles with deep field operations exposure.
  • Proven track record supporting or launching rare disease therapies, preferably in neuromuscular, neurodegenerative, or neurodevelopmental indications.
  • Demonstrated ability to build and scale commercial infrastructure, including vendor management.
  • Strategic thinker with strong business acumen and a results-oriented mindset.
  • Proficiency with commercial technology platforms and data, including CRM, BI tools, Snowflake, Boomi, SP/SIP, and HUB data.
  • Excellent written and verbal communication skills, with experience presenting to senior leadership.
  • Strong problem-solving skills and ability to operate effectively in a fast-paced, evolving environment.
  • Travel may be required for this role.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
analyticsKPI developmentperformance trackingaccount planningfield reportingcommercial infrastructurevendor managementfield operationsdata analysisstrategic planning
Soft Skills
strategic thinkingbusiness acumenresults-oriented mindsetproblem-solvingcommunicationcollaborationleadershipadaptabilityinsight translationfield productivity optimization