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GlobeLife

Senior IT Business Systems Analyst

GlobeLife

. Determine business needs by applying insight and business acumen to connect concepts, make recommendations, and understand and support the rationale for changes.

Posted 5/22/2026full-timeMcKinney • Texas • 🇺🇸 United StatesSeniorWebsite

Tech Stack

Tools & technologies
SQL

About the role

Key responsibilities & impact
  • Determine business needs by applying insight and business acumen to connect concepts, make recommendations, and understand and support the rationale for changes.
  • Help others identify the value behind each requirement and see the value of change.
  • Influence solution approaches by participating in and supporting team members through identifying business improvement opportunities, allocating requirements across solution components, and developing design options that achieve the desired future state.
  • Cultivate key stakeholder relationships, strategizing to best meet business needs, and ensuring active engagement throughout the project lifecycle.
  • Mentor team members through building and managing their own stakeholder relationships.
  • Create and drive adherence to business analysis work plans for analysis across multiple products, allocating work, monitoring progress, reporting status, and recommending changes or improvements where appropriate.
  • Resolve complex issues and conflicts, being recognized by leadership as an authority in obtaining agreement on requirements and designs and manage/track the approval of requirements across multiple products.
  • Work with department leadership to define and modernize BA practices across the organization, including researching, recommending, and implementing new BA techniques and associated tools, templates, and processes.
  • Coordinate QA activities including functional, regression, integration, and user acceptance testing (UAT), ensuring thorough coverage of acceptance criteria.
  • Collaborate with developers and architects to understand technical designs and translate them into testable requirements and validation strategies.
  • Analyze system integrations, data flows, and APIs to identify potential failure points and define appropriate test coverage.
  • Serve as a liaison between QA, development, and business teams to ensure delivered solutions meet both functional and non-functional requirements.

Requirements

What you’ll need
  • Bachelors Degree ( Preferred).
  • 6+ years in business systems analysis, IT business analyst, or equivalent role (Required).
  • Hands-on experience with JIRA for requirements management, test case management, and defect tracking (Required).
  • Solid technical understanding of software development, data analysis, system integration, architecture concepts, SSDLC, APIs, databases, and data flows (Required).
  • Strong knowledge of Word, Excel, PowerPoint, and Visio (Required).
  • 2+ years in a quality assurance role (Strongly Preferred).
  • Life insurance background and experience (Strongly Preferred).
  • Agile analysis experience (Strongly Preferred).
  • Ability to analyze system integrations, data flows, technical designs, and technical documentation such as API specs, data dictionaries, and architecture diagrams to inform QA strategy (Strongly Preferred).
  • IIBA Certified Business Analysis Professional or equivalent certification (Strongly Preferred).
  • Working knowledge of IIBA Business Analysis Body of Knowledge and Agile Extension (Strongly Preferred).
  • Proficiency in SQL or equivalent data querying tools for data validation, analysis, and reporting (Preferred).

Benefits

Comp & perks
  • Competitive compensation designed to reflect your expertise and contribution.
  • Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance.
  • Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan.
  • Paid holidays and time off to support a healthy work-life balance.
  • Parental leave to help our employees welcome their new additions.
  • Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.
  • Company-paid counseling for assistance with mental health, stress management, and work-life balance.
  • Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career.
  • Discounted Texas Rangers tickets for a proud visit to Globe Life Field.

ATS Keywords

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Hard Skills & Tools
business systems analysisrequirements managementtest case managementdefect trackingdata analysissystem integrationarchitecture conceptsSQLAPIsdata flows
Soft Skills
business acumenstakeholder managementmentoringproblem resolutioncollaborationinfluencecommunicationstrategizingreportingengagement
Certifications
IIBA Certified Business Analysis ProfessionalIIBA Business Analysis Body of KnowledgeAgile Extension