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Senior IT Business Systems Analyst
GlobeLifeIT Business Systems Analyst leading requirements elicitation for software systems at Globe Life. Collaborating with stakeholders to drive solutions and support business transformation in a hybrid setting.
Tech Stack
Tools & technologiesSQL
About the role
Key responsibilities & impact- Determine business needs by applying insight and business acumen to connect concepts, make recommendations, and understand and support the rationale for changes.
- Help others identify the value behind each requirement and see the value of change.
- Influence solution approaches by participating in and supporting team members through identifying business improvement opportunities, allocating requirements across solution components, and developing design options that achieve the desired future state.
- Cultivate key stakeholder relationships, strategizing to best meet business needs, and ensuring active engagement throughout the project lifecycle.
- Mentor team members through building and managing their own stakeholder relationships.
- Create and drive adherence to business analysis work plans for analysis across multiple products, allocating work, monitoring progress, reporting status, and recommending changes or improvements where appropriate.
- Resolve complex issues and conflicts, being recognized by leadership as an authority in obtaining agreement on requirements and designs and manage/track the approval of requirements across multiple products.
- Work with department leadership to define and modernize BA practices across the organization, including researching, recommending, and implementing new BA techniques and associated tools, templates, and processes.
- Coordinate QA activities including functional, regression, integration, and user acceptance testing (UAT), ensuring thorough coverage of acceptance criteria.
- Collaborate with developers and architects to understand technical designs and translate them into testable requirements and validation strategies.
- Analyze system integrations, data flows, and APIs to identify potential failure points and define appropriate test coverage.
- Serve as a liaison between QA, development, and business teams to ensure delivered solutions meet both functional and non-functional requirements.
Requirements
What you’ll need- Bachelors Degree ( Preferred).
- 6+ years in business systems analysis, IT business analyst, or equivalent role (Required).
- Hands-on experience with JIRA for requirements management, test case management, and defect tracking (Required).
- Solid technical understanding of software development, data analysis, system integration, architecture concepts, SSDLC, APIs, databases, and data flows (Required).
- Strong knowledge of Word, Excel, PowerPoint, and Visio (Required).
- 2+ years in a quality assurance role (Strongly Preferred).
- Life insurance background and experience (Strongly Preferred).
- Agile analysis experience (Strongly Preferred).
- Ability to analyze system integrations, data flows, technical designs, and technical documentation such as API specs, data dictionaries, and architecture diagrams to inform QA strategy (Strongly Preferred).
- IIBA Certified Business Analysis Professional or equivalent certification (Strongly Preferred).
- Working knowledge of IIBA Business Analysis Body of Knowledge and Agile Extension (Strongly Preferred).
- Proficiency in SQL or equivalent data querying tools for data validation, analysis, and reporting (Preferred).
Benefits
Comp & perks- Competitive compensation designed to reflect your expertise and contribution.
- Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance.
- Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan.
- Paid holidays and time off to support a healthy work-life balance.
- Parental leave to help our employees welcome their new additions.
- Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.
- Company-paid counseling for assistance with mental health, stress management, and work-life balance.
- Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career.
- Discounted Texas Rangers tickets for a proud visit to Globe Life Field.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
business systems analysisrequirements managementtest case managementdefect trackingdata analysissystem integrationarchitecture conceptsSQLAPIsdata flows
Soft Skills
business acumenstakeholder managementmentoringproblem resolutioncollaborationinfluencecommunicationstrategizingreportingengagement
Certifications
IIBA Certified Business Analysis ProfessionalIIBA Business Analysis Body of KnowledgeAgile Extension