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About the role
Key responsibilities & impact- Sort and import claim documents received via electronic fax or e-mail for ingestion into Onbase.
- Research to identify unmatched mail items and forward to the appropriate department or examiner.
- Index new claims via RightFax, Outlook, or OnBase.
- Input initial benefit lines into Mainframe system for new claims.
- Support examiners and analysts by creating and sending out letters for requested information.
- Research and Identify policy information and create verifications with found information for outside companies.
- Accumulate reports on policy status for outside companies.
- Concurrently access multiple databases, software programs, and/or online tools to perform required job functions.
- Attend and actively participate in departmental meetings, trainings, and coaching sessions.
- Maintain high degree of quality control and validation of completed work.
- Meet or exceed established standards for productivity and quality.
- Maintain customer privacy and confidentiality in accordance with HIPAA standards.
- Perform additional duties as assigned by management.
Requirements
What you’ll need- High school diploma or equivalent required.
- Previous data entry experience a plus.
- Work experience in a production environment preferred.
- Excellent typing skills and proficiency in Microsoft Office (including Excel), with the ability to quickly learn new systems.
- Sharp attention to detail and accuracy, backed by strong organizational and time management abilities.
- Confidence managing multiple priorities and adapting to shifting demands in a fast-paced environment.
- A collaborative mindset with the independence to make sound decisions on your own.
Benefits
Comp & perks- Competitive compensation designed to reflect your expertise and contribution.
- Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance.
- Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan.
- Paid holidays and time off to support a healthy work-life balance.
- Parental leave to help our employees welcome their new additions.
- Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.
- Company-paid counseling for assistance with mental health, stress management, and work-life balance.
- Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career.
- Discounted Texas Rangers tickets for a proud visit to Globe Life Field.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data entryindexingbenefit lines inputquality controlreport accumulationpolicy verificationattention to detailtyping skillsproficiency in Microsoft Officeability to learn new systems
Soft Skills
organizational skillstime managementadaptabilitycollaborationindependencedecision makingcustomer privacy maintenanceconfidentialityparticipation in meetingscoaching
Certifications
high school diploma or equivalent