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About the role
Key responsibilities & impact- Understand, utilize, and manage online platform logistics and communications with the Sales Academy Coordinator.
- Conduct Sales Academy virtual training sessions to deliver the standard of excellence as defined by the business.
- Provide communication and support to new agents before, during, and after Sales Academy training.
- Manage, execute, and communicate peripheral and complimentary training programs and platforms.
- Implement sales training programs, measure effectiveness, and evaluate against objectives with improvement suggestions.
- Effectively and positively interact with team members and motivate them to succeed.
- Communicate effectively with appropriate parties on product/training/technology launches and campaigns.
- Ensure sales professionals are educated to perform at high levels and increase customer satisfaction.
- Attend sales meetings or company events as required.
- Train and educate sales professionals on Family Heritage Division success systems, sales processes, products, and underwriting guidelines and approved best practices.
- Ensure adherence to FHD procedures and rules regarding policy sales and renewals in accordance with quality requirements, compliance standards, regulatory guidelines, and contractual obligations.
- Review training and development content for alignment with corporate strategy and current field activities.
- Engage in occasional field deployment to support at the local agency level.
- Collaborate on resource updates and enhancements as needed.
Requirements
What you’ll need- High School Diploma or Equivalent.
- Industry experience is preferred.
- Ability to learn, lead, and teach all digitalized platforms (current and future) that aid agent learning and development.
- Fundamental understanding and utilization of Microsoft Office Products (PowerPoint, Excel, Word) and Zoom platform.
- Ability to identify training and learning opportunities aligned to business objectives and create learning modules upon request.
- Flexibility to travel upon request (25% travel as determined by the company).
- Ability to communicate effectively and promptly at all levels.
- Leadership and motivational skills with drive and determination.
- Proactive 'can do' positive attitude with a desire to continually seek improvement.
Benefits
Comp & perks- Competitive compensation designed to reflect your expertise and contribution.
- Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance.
- Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan.
- Paid holidays and time off to support a healthy work-life balance.
- Parental leave to help our employees welcome their new additions.
- Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.
- Company-paid counseling for assistance with mental health, stress management, and work-life balance.
- Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career.
- Discounted Texas Rangers tickets for a proud visit to Globe Life Field.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales trainingtraining program implementationeffectiveness measurementcontent reviewlearning module creation
Soft Skills
communicationleadershipmotivationflexibilityproactive attitude
Certifications
High School Diploma or Equivalent