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Tech Stack
Tools & technologiesPMPRPA
About the role
Key responsibilities & impact- Implement and maintain uniform processes, frameworks, and performance measures across underwriting, new business, and sales administration.
- Partner with business leaders to define forward-looking administrative models for Underwriting, New Business, and Sales Administration with 1-, 3- and 5-year horizons.
- Provide advisory input and help drive adoption of changes.
- Collaborate with technology, operations, and business leaders to align processes across mainframe systems, enterprise applications, and integration points.
- Apply Lean, Six Sigma, and related methodologies to drive measurable cost, quality, and efficiency improvements.
- Identify and prioritize opportunities for applying RPA, AI, and related tools to optimize processes in acquisition and sales administration.
- Facilitate alignment across departments, eliminate silos, and introduce enterprise best practices that improve speed, quality, and cost efficiency.
- Establish and mature project identification, tracking, cost/benefit analysis, and postmortem reviews.
- Define KPIs, establish dashboards, and partner with IT to build reporting capabilities that support data-driven decision making.
- Directly manage 2–3 business analysts, setting priorities, mentoring, and ensuring quality deliverables.
- Develop business cases and cost/benefit analyses for transformational projects. Manage approved project budgets, ranging from hundreds of thousands to several million dollars, ensuring implementation within financial and operational targets.
Requirements
What you’ll need- Bachelor’s degree required; advanced degree preferred (MBA, MS).
- 10+ years in process improvement, operational excellence, or project management roles within insurance or related industries.
- 5+ years of demonstrated ability to lead cross-functional initiatives and manage small team.
- Relevant certifications (Lean Six Sigma Black Belt, PMP) preferred.
- Strategic and systems thinking with ability to drive alignment across functions.
- Strong communication and presentation skills to senior audiences.
- Proficiency in continuous improvement and change management methodologies.
- Data-driven decision-making and KPI development.
- Ability to lead a small professional team while influencing broader enterprise initiatives.
- Strong understanding of mainframe systems, enterprise applications, and cross-platform process integration.
- Strong understanding of transformational technologies and industry best practices within the US Insurance market.
- Proven track record in continuous improvement methodologies and change management practices.
- Exceptional stakeholder management, communication, and influence skills across all organizational levels.
Benefits
Comp & perks- Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance.
- Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan.
- Paid holidays and time off to support a healthy work-life balance.
- Parental leave to help our employees welcome their new additions.
- Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.
- Company-paid counseling for assistance with mental health, stress management, and work-life balance.
- Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career.
- Discounted Texas Rangers tickets for a proud visit to Globe Life Field.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
LeanSix SigmaRPAAIKPI developmentcost/benefit analysisproject managementdata-driven decision makingprocess improvementoperational excellence
Soft Skills
strategic thinkingsystems thinkingcommunication skillspresentation skillsstakeholder managementinfluence skillsmentoringcollaborationleadershiporganizational alignment
Certifications
Lean Six Sigma Black BeltPMP