Client Services Representative

Globe Life American Income Division: Fisher Organization

Remote Client Services Representative educating U.S. families on available benefits and enrollment.

Posted 8/22/2026full-timeRemote • Florida, Maine, New Hampshire, Rhode Island, Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong communication and client relations skills while guiding clients through benefit options and enrollment processes. Capable of working independently and motivated by personal growth and team goals.

Highest-signal resume keywords

Client RelationsEffective CommunicationSales SkillsLeadership DevelopmentGoal Orientation

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

InitiativeConfidencePositive AttitudeWork EthicMotivation

Industry Keywords

Benefit PresentationsConsultationsEnrollment ProcessCoachingProfessional Development

About the role

Key responsibilities & impact

Connect virtually with clients and families
Conduct benefit presentations and consultations
Identify client needs through effective questioning and communication
Educate clients on available benefit options
Guide clients through the enrollment process
Follow up with clients and maintain relationships
Participate in coaching and professional development
Work toward individual and team goals
Work directly with working families to help them understand available benefits and make informed decisions
Develop skills in communication, client relations, sales, and leadership

Requirements

What you’ll need

Takes initiative
Communicates confidently
Enjoys meeting and working with different people
Motivated by goals and personal growth
Can stay productive without constant supervision
Comfortable learning new skills
Wants more responsibility as they grow
Interested in developing into a leadership role
Sales background is not required
Willingness to learn
Strong communication skills
Work ethic
Positive attitude

Benefits

Comp & perks

Remote work
Structured training
Mentorship
Ongoing professional development
Career growth opportunities