Mid-level SAP Consultant, Sales and Distribution (SD)

Global TI

SAP Consultant focusing on support and enhancements in Sales and Distribution module across Brazil and Latin America. Responsible for troubleshooting, ticket resolution, and implementation of improvements.

Posted 7/9/2026full-timeRemote • 🇧🇷 BrazilMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

NFS

About the role

Key responsibilities & impact

Allocation to support (AMS) and implementation of improvements — Brazil and Latin America.
AMS (Application Management Support): continuous support, small enhancements (change requests) and root cause analysis (RCA) of tickets.
Provide 2nd/3rd level AMS support for the SD module, performing root cause analysis (RCA) of incidents and resolving tickets.
Implement small improvements and change requests (CRs) in the Order-to-Cash flow (order, delivery, billing).
Investigate and fix failures in SD ↔ Salesforce (Order-to-Cash) and SD ↔ external CRM integrations, working with middleware/API layers.
Assist in diagnosing and tracking resolution of billing integration issues with Thomson Reuters ONESOURCE DFe (issuance of NF-e, NFS-e and CT-e), together with the external specialist support team.
Configure and adjust tax determination and the SD Tax Procedure, including adaptations for the Consumption Tax Reform (IBS/CBS/Selective Tax).
Ability to perform functional ABAP debugging (BAdIs, User Exits, program includes) for root cause diagnosis.
Act as a bridge between business areas (sales, tax, billing) and the technical team, translating needs into SAP solutions.
Support billing operations in other Latin American countries (Peru, Mexico, Argentina).

Requirements

What you’ll need

SD module and business processes
Strong experience in SAP SD configuration (customer/material master, pricing procedure, conditions, tax determination, billing, delivery)
Experience with SAP S/4HANA, including native S/4HANA Sales SD processes and differences in data/process model compared to SAP ECC
Ability to understand customized processes
Ability to understand integrations
Good understanding of end-to-end business processes
Strong interpersonal skills with business areas (sales, tax, billing)
Experience with SAP SD ↔ Salesforce integration (Order-to-Cash model: Opportunity/Order → SD Sales Order), including diagnosis of synchronization failures between systems
Experience with SD integrations and external CRM systems, focusing on daily troubleshooting routines between SAP, Salesforce and custom CRM
Knowledge of integration with Thomson Reuters ONESOURCE DFe electronic billing system (formerly Mastersaf DF-e) for issuance and management of NF-e, NFS-e and CT-e
Knowledge of SAP standard processes related to the Consumption Tax Reform (IBS, CBS and Selective Tax), including adjustments in the Tax Procedure (RVABRA) and related SAP Notes
Experience configuring taxes in SD: tax condition types, tax codes, customer/material tax classification, etc.
Knowledge of ABAP debugging to support functional diagnosis
Knowledge of SAP Fiori apps for SD/O2C (e.g., Manage Sales Orders, Sales Order Fulfillment, billing apps) and basic navigation/configuration of tiles in the Fiori Launchpad
Strong communication and stakeholder management skills, acting as the link between business requirements and technical solution
Support-oriented profile: experience handling tickets (AMS), small improvements and root cause resolution — not only implementation projects
Availability to support demands from Brazil and other Latin American countries
Conversational Spanish (minimum B1/B2) for interaction with Spanish-speaking business areas
English desirable for reading technical documentation
Knowledge of electronic invoicing processes in Peru (SUNAT, Comprobantes de Pago Electrónicos, integration via OSE/PSE)
Knowledge of electronic invoicing processes in Mexico (CFDI 4.0, integration with SAT)
Knowledge of electronic invoicing processes in Argentina (ARCA, successor to AFIP — Webservices for Electronic Invoicing)
Previous experience in rollouts or multi-country SD operations in Latin America
SAP SD certification (S/4HANA Sales) is a plus
Previous experience with structured support teams operating under SLAs (ITIL, ServiceNow or similar)

Benefits

Comp & perks

Remote project. Supporting Brazil and other Latin American countries (LatAm)

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

SAP SD ModuleRoot Cause Analysis (RCA)Tax ConfigurationOrder-to-Cash FlowMiddleware/API IntegrationThomson Reuters ONESOURCE DFeSAP Fiori AppsChange Requests (CRs)Billing OperationsEnd-to-End Business Processes

Soft Skills

Interpersonal SkillsCommunication SkillsStakeholder ManagementSupport-Oriented Profile

Certifications

SAP SD Certification (S/4HANA Sales)