Sales Support Representative

Global TekMed

Sales Support Representative working with provided and self-generated leads for veterans' services. Collects documentation, qualifies leads, and provides guidance through the filing process.

Posted 8/2/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $16 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills and attention to detail while managing multiple projects and deadlines. Proficient in Microsoft Office, particularly Excel, with a focus on effective communication and problem-solving.

Highest-signal resume keywords

Customer Service SkillsAttention To DetailExcellent Verbal And Written CommunicationMicrosoft Office ProficiencyProactive Problem-Solving

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Excellent Follow-Up SkillsAbility To Handle Multiple ProjectsAbility To Work Independently And As Part Of A Team

Industry Keywords

Lead QualificationClient DocumentationClaim Filing ProcessC&P EvaluationSolicitation Phone Calls

About the role

Key responsibilities & impact

The Sales Support Representative shall work provided and self-generated leads to find potential clients that might qualify for the Company’s services.
The Employee will collect all initial documentation required by the Company and qualify leads based upon the Company’s workflow and guidelines.
The Employee shall perform daily tasks such as, but not limited to, checking, and responding to emails, scheduling appointments with clients, make solicitation phone calls to potential clients, collect missing documents from clients, review client medical records, formulate a strategy for the clients, provide guidance for client’s pre-C&P evaluation and provide generalized guidance to clients during the claim filing process.
The Employee is not permitted to work from home unless given written permission by the Company. The Employee understands it will use only Company-provided equipment.

Requirements

What you’ll need

Less than 1 year
Customer service skills.
Attention to detail and excellent follow-up skills.
Excellent verbal and written communication skills.
Ability to handle multiple projects, perform well under pressure, prioritize tasks, and meet deadlines.
Ability to work independently and as part of a team.
Excellent Microsoft Office skills, including advanced Excel skills.
Proactive and creative problem-solving skills

Benefits

Comp & perks

401(k) Plan
Medical Insurance
Paid Holidays
Paid Time off