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ITSM Consultant
Glintt GlobalConsultor Júnior de ITSM implementando e otimizando processos de serviços de TI para clientes de diferentes setores. Desenvolvendo competências em ITIL, ferramentas especializadas e transformação digital na Glintt Next.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates a strong foundation in IT Service Management processes and best practices, with a focus on continuous improvement and optimization. Possesses effective communication skills and a willingness to learn, contributing to collaborative project environments across various industries.
Highest-signal resume keywords
IT Service ManagementContinuous ImprovementAnalytical MindsetBachelor's Degree in Computer EngineeringGood Command of English
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Good Communication SkillsInterpersonal SkillsOrganizational SkillsAttention to DetailWillingness to Learn
Industry Keywords
Digital TransformationITSM Best PracticesProject ParticipationClient CollaborationWork Authorization for Portugal
Tech Stack
Tools & technologiesITSM
About the role
Key responsibilities & impact- Collaborate in the implementation of IT service management processes
- Participate in the optimization and continuous improvement of IT service management processes
- Take part in projects for clients across various industries and technologies
- Develop knowledge of ITSM best practices, specialized tools and working methodologies
- Work with the support and guidance of an experienced team
Requirements
What you’ll need- Bachelor's degree in Computer Engineering, Information Systems or related fields
- Interest in IT Service Management and digital transformation
- Good communication and interpersonal skills
- Analytical mindset, organizational skills and attention to detail
- Willingness to learn and grow professionally
- Good command of English (valued)
- Knowledge of Spanish
- Valid visa or work authorization for Portugal
Benefits
Comp & perks- Support from an experienced team for professional development
- Development of expertise in ITSM best practices (such as ITIL), specialized tools and working methodologies
- Collaborative work environment
- Opportunity to learn, grow and build a career in ITSM