Glade.ai

Technical Product Lead

Glade.ai

full-time

Posted on:

Location Type: Hybrid

Location: Menlo Park • California • United States

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Job Level

Senior

About the role

  • Drive product quality across the customer journey
  • Own the firm experience from signup through go-live and beyond
  • Identify friction and opportunity across the platform and turn them into product improvements
  • Build observability into the product so the team can see where firms get the most value
  • Translate customer insight into prioritized, well-scoped product and engineering work
  • Partner with engineers as a peer
  • Ship improvements that compound
  • Work directly with Client Success and Support to close the loop between customer needs and product capabilities
  • Surface patterns across firms and turn them into features that scale
  • Write code when it's the fastest path to learning or shipping

Requirements

  • 3+ years shipping B2B software as a product manager or product-oriented engineer, ideally in SaaS or workflow automation.
  • Deep, hands-on fluency with modern AI tooling.
  • Experience designing and shipping AI-powered features.
  • Strong cross-functional coordination across engineering, design, and client-facing teams.
  • Comfort in early-stage, high-ambiguity environments.
Benefits
  • Competitive salary + equity
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
B2B softwareproduct managementengineeringAI toolingAI-powered featuresproduct improvementsobservabilitycoding
Soft Skills
cross-functional coordinationcustomer insight translationpeer collaborationproblem-solvingadaptability