Customer Care Support Representative
Givaudan
full-time
Posted on:
Location Type: Hybrid
Location: Martínez • 🇦🇷 Argentina
Visit company websiteJob Level
Junior
About the role
- Ensure correct and daily execution of main responsibilities within the Customer Care Support Office
- Build relationships within local team
- Communicate with internal and external partners by phone or email
- Daily communication and collaboration with customer care front office
- Resolve issues and handle customer complaints internally and externally
- Monitor invoicing and perform order entry for all accounts
- Improve customer KPI's with a mindset of continuous improvement
Requirements
- Bachelor's degree required in Supply Chain Management, Sales, or equivalent
- Advanced level of English
- 0-18 months of experience in Customer Care
- Experience with SAP
- Good Excel (can maintain complex spreadsheets) or equivalent tools
Benefits
- Hybrid working model
- Health insurance coverage
- Career Development Opportunities with access to many virtual learning sessions
- International working environment
- Quality of Life program
- Gympass discount
- Annual bonus
- On site lunch service
- Discounts with partners
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
SAPExcelorder entryKPI improvement
Soft skills
communicationcollaborationrelationship buildingproblem solvingcustomer service
Certifications
Bachelor's degree in Supply Chain ManagementBachelor's degree in Sales