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Account Manager
Giltner LogisticsAccount Manager at Giltner Logistics managing key account relationships and coordinating daily shipment requests. Problem solving and proactive communication with clients while developing market understanding.
About the role
Key responsibilities & impact- Manage and grow existing key account relationships and offer solutions based on shipping patterns and needs
- Confidently problem solve any issues, such as a missed pick up, late delivery, damaged freight or incorrect billing
- Proactively communicate any issues to the client
- Coordinate all daily shipments through phone and email
- Ensure accuracy and timeliness of billing while proactively notifying client of any changes
- Partner with other departments across Giltner to track shipments, resolve any discrepancies and file claims completely and correctly in a timely manner
Requirements
What you’ll need- One to three years of industry experience
- Strong communication skills, both written and verbal
- Calm under pressure
- Superior business acumen
- Knowledgeable on relevant modes of transportation
- Team player mentality
- Strong organizational skills with attention to detail
- Ability to manage large amounts of information
Benefits
Comp & perks- Medical, Dental, and Vision Insurance
- 401K
- Paid time off
- Opportunity for Professional & Personal Growth
ATS Keywords
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Soft Skills
strong communication skillscalm under pressuresuperior business acumenteam player mentalitystrong organizational skillsattention to detail