Associate Director, Medical Affairs – Content Studio Technology Lead

Gilead Sciences

Global Content Studio Technology Product Lead at Gilead, owning authoring platforms and production execution for medical affairs content. Driving innovations with AI tools and team management for scalable content production.

Posted 6/26/2026full-timeFoster City • California, New Jersey • 🇺🇸 United StatesSenior💰 $177,905 - $253,220 per yearWebsite

About the role

Key responsibilities & impact

Own and operate the content production function as a managed service for Medical Affairs, delivering email content, web assets, dynamic HTML based interactive content, and multi format deliverables on time and at quality standards
Manage intake, prioritization, and capacity planning for all content production requests, ensuring the team delivers against demand from multiple therapeutic areas and stakeholder groups simultaneously
Define and maintain production standards, quality gates, and review processes that ensure every piece of content meets brand, regulatory, and compliance requirements before delivery
Build and maintain production SLAs, turnaround benchmarks, and reporting dashboards that give stakeholders and leadership visibility into throughput, quality, and capacity
Create a culture of product excellence and operational rigor within the production team, where speed and quality are not competing priorities but complementary standards
Partner with Medical Affairs and MCS to translate upstream content strategy, format vision, and technology direction into production ready workflows, ensuring the build team is aligned to strategic intent
Manage and develop a team of content producers responsible for HTML authoring, email builds, interactive content development, and asset adaptation across formats and channels
Partner with design agencies to translate creative briefs and mockups into production ready, compliant digital content, managing the handoff from design to build with clear specifications and quality expectations
Build team capabilities in modern HTML authoring, responsive design, dynamic content techniques, and AI assisted content workflows, continuously raising the bar for what the team can produce
Partner with design agencies on scope, deliverables, timelines, and quality standards, building collaborative working models that drive creative and technical excellence
Evaluate, implement, and operationalize AI powered content authoring and production tools that accelerate how Medical Affairs content is created, adapted, and localized

Requirements

What you’ll need

Master’s degree + 8 years of experience OR Bachelor’s degree + 10 years of experience in medical content production, digital content operations, creative production management, or related fields
Familiarity with Medical Affairs content types and HTML content authoring and digital content production in a professional or agency environment
Familiarity with content management and digital asset management platforms used in pharma or life sciences
Experience leading a content production or digital content operations team, managing workload, digital content standards, quality standards, agency partnerships, and team development
Deep expertise in HTML authoring, responsive email development, dynamic and interactive digital content creation, and modern web content production techniques
Experience evaluating and implementing AI powered content tools, including generative AI for content creation, automated adaptation, and intelligent production workflows
Track record of running content production as a managed service with defined SLAs, intake processes, quality gates, and throughput reporting
Experience building or managing offshore or distributed content production capabilities, including process design, training, quality assurance, and governance for global to local content derivative workflows
Experience partnering with design agencies, managing the creative to production handoff, and ensuring alignment with agency partners on quality and delivery standards
Understanding of regulatory and compliance requirements for Medical Affairs content including review and approval workflows, fair balance, and promotional vs. non promotional content distinctions
Strong project management skills with the ability to manage multiple concurrent production workstreams across teams, agencies, and time zones
A creative production mindset paired with operational discipline: someone who cares about both the quality of the output and the efficiency of the process
Empathy and genuine team care — builds inclusive, high performing cultures where people feel supported, challenged, and empowered to grow

Benefits

Comp & perks

company-sponsored medical, dental, vision, and life insurance plans
discretionary annual bonus
discretionary stock-based long-term incentives
paid time off

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

HTML authoringresponsive email developmentdynamic content creationinteractive content developmentdigital content productioncontent managementdigital asset managementAI powered content toolscontent production managementquality assurance

Soft Skills

project managementteam developmentoperational disciplinecreative production mindsetempathycollaborationcapacity planningcommunicationleadershipproblem solving

Certifications

Master’s degreeBachelor’s degree