Associate Director, Workday Operations
Gilead Sciences
full-time
Posted on:
Location Type: Hybrid
Location: Foster City • California • United States
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Salary
💰 $195,670 - $253,220 per year
Job Level
About the role
- Own the design, structure, and ongoing integrity of foundational Workday data
- Define and enforce data governance standards, policies, and approval workflows
- Serve as the primary point of contact for Workday data usage, standards interpretation, and governance decisions
- Design and implement a tiered Workday support model
- Identify and categorize Workday work by complexity, risk, and expertise required
- Define intake, triage, and escalation processes for Workday requests
- Create standards and playbooks for common data and system issues
- Monitor support trends and root causes to identify systemic issues
- Lead business-as-usual (BAU) data support across Workday modules
- Manage and execute EIBs, data loads, and data updates
- Establish data quality metrics, validation routines, and monitoring controls
- Perform regular data audits to detect inconsistencies, root causes, and systemic gaps
Requirements
- Bachelor's degree and 10+ years of relevant experience; OR Master's degree and 8+ years of relevant experience; OR PhD and 5+ years of relevant experience
- 10+ years of experience in Workday HRIS, data management, or data governance roles, with demonstrated ownership of foundational data domains
- Strong hands-on experience with Workday Core HCM data structures, including supervisory orgs, positions, jobs, cost centers, companies, and locations
- Proven experience executing mass data loads (EIBs), data audits, and data remediation in production Workday environments
- Deep understanding of how upstream data impacts payroll, integrations, security, and reporting
- Experience defining and enforcing data governance frameworks, controls, and approval processes
- Strong analytical, problem-solving, and root-cause analysis skills
- Excellent communication skills, with the ability to explain data concepts and standards to non-technical stakeholders
- Experience supporting Workday in a large, global, or regulated environment
- Experience designing or operating tiered application support models for HRIS or enterprise SaaS platforms (Workday preferred)
Benefits
- company-sponsored medical, dental, vision, and life insurance plans*
- paid time off
- discretionary annual bonus
- discretionary stock-based long-term incentives (eligibility may vary based on role)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Workday HRISdata managementdata governanceWorkday Core HCMmass data loadsEIBsdata auditsdata remediationdata quality metricsroot-cause analysis
Soft Skills
analytical skillsproblem-solvingcommunication skills