Associate Director, Medical Information

Gilead Sciences

Assoc Director, Medical Information handling unsolicited medical requests and empowering partners at Gilead. Leading MI initiatives and collaborating across functions to improve patient outcomes.

Posted 4/7/2026full-timeFoster City • California, New Jersey • 🇺🇸 United StatesLead💰 $177,905 - $253,220 per yearWebsite

About the role

Key responsibilities & impact

Responds to unsolicited medical requests regarding Gilead products from HCPs, members of the public, and internal Gilead colleagues.
Responses are provided in a timely manner using approved scientific response documents, up-to-date literature support, and other resources.
Uses scientific and MI expertise to drive strategic initiatives and empower Gilead partners, HCPs, and patients to enable timely, informed decisions and improved patient outcomes.
Performs appropriate medical review for promotional and/or medical materials.
Prepares global scientific resources in collaboration with local affiliate teams.
Identifies, reports and records adverse events and product complaints in a timely manner in accordance with SOP.
Contributes to development of GMI strategy and represents GMI cross-functionally.
May lead department-wide and/or global projects, initiatives, and product launches.
Develop and maintain a deep knowledge of product, disease state and competitor landscape for assigned therapeutic area.
Respond to unsolicited requests for medical and scientific information regarding Gilead products and documents in the request handling system.
Research and collaborate with cross-functional colleagues to address complex requests.
Create, update, and participate in review, quality check and approval of MI response documents.
Collaborate with affiliate MI and relevant internal partners who may include medical affairs, development, regulatory, global patient safety and operations, commercial, to manage global response topics and content.
Prepare and approve data on file to support response documents and complex requests.
Maintain document repository with routine review of approved documents for new data from regulatory updates, scientific conferences, up-to-date literature searches, proactive literature surveillance, or newly published materials.
Understand the needs and preferences of internal and external partners and customers.
Review and provide analysis of MI databases for trends, customer insights and data gaps to guide content development and prepare customer interaction reports to share with internal stakeholders.
Participate and support MI booths at scientific congresses.
Serve as liaison for department specific training for new staff members, cross-functional colleagues and vendors, as required.
Contribute to departmental strategic initiatives by supporting key activities within the TA, including product launches, labeling updates, patient engagement etc.
Execute and drive global MI initiatives and actions in a timely way to advance the provision of MI to improve patient care.
Identify, report and record adverse events and product complaints in a timely manner in accordance with SOP.
Serve as department SME for one or more product(s) or TA.
Build and cultivate relationships with appropriate functions.

Requirements

What you’ll need

10+ Years with BS/BA OR 8+ Years with MS/MA or MBA
Experience in MI preferred or comparable experience within a healthcare/clinical environment required
Experience in the pharmaceutical industry or a MI vendor required
Experience in conducting medical/promotional reviews required
Excellent written, verbal and interpersonal communication skills, and the ability to work well in multidisciplinary teams, across geographies
Ability to create and clearly communicate scientific data for different audiences
Knowledge of applicable regulatory and legal requirements for the provision of MI in the pharmaceutical environment
Ability to analyze and evaluate clinical, biomedical and scientific data
Demonstrates Gilead’s core values and Leadership Commitments
Has a strong attention to detail, excellent project management and problem-solving skills
Previous experience with problem-solving and project management preferred.

Benefits

Comp & perks

paid time off
company-sponsored medical, dental, vision, and life insurance plans
discretionary annual bonus
discretionary stock-based long-term incentives

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

medical informationmedical reviewscientific data analysisadverse event reportingproject managementregulatory complianceliterature surveillancedata analysiscontent developmentproduct knowledge

Soft Skills

communication skillsinterpersonal skillsattention to detailproblem-solving skillsteam collaborationstrategic thinkingcustomer engagementleadershipmultidisciplinary teamworkrelationship building