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Co-op Student, Information Services
Gibson EnergyCo-op Student providing technical support for end-user hardware and software in Information Services. Collaborating with managed service providers to ensure business continuity at Gibson Energy.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in providing technical support for end-user hardware, mobile devices, and collaboration tools, with a strong focus on client-centric service and effective communication. Proficient in administering Mobile Device Management and supporting Microsoft Office 365 and Active Directory environments.
Highest-signal resume keywords
Technical SupportMobile Device ManagementMicrosoft Office 365Active DirectoryClient Centric Approach
ATS Keywords
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Hard Skills
Technical SupportMobile Device ManagementMicrosoft Office 365Active DirectoryWindows Operating SystemNetworkingCollaboration ToolsMeeting Room TechnologiesTelephony SystemsKnowledge Base Maintenance
Soft Skills
Excellent Communication SkillsClient Centric Approach
Tools & Technologies
Microsoft TeamsMDM Program
Certifications & Qualifications
Microsoft Certificates
Industry Keywords
Information TechnologyMobility Technologies
About the role
Key responsibilities & impact- Provide hands-on technical support for end-user hardware, peripherals, mobile devices, applications, and networking-related issues.
- Provide technical assistance /support for our virtual collaboration tools, meeting room technologies, and telephony systems (e.g., Microsoft Teams meeting rooms and Teams phones).
- Administer the Mobile Device Management (MDM) program, including new mobile device configuration and deployment.
- Assists remotely working users in the areas of MS Office 365, Active Directory, Windows Operating System, and network.
- Maintains Knowledge Base Articles for Level I/II processes and procedures for both hardware and core desktop applications.
Requirements
What you’ll need- Completion of 3rd year post-secondary education in the field of Information Technology or related field.
- Certificates/training from Microsoft considered an asset.
- Experience in Mobility technologies considered an asset.
- Excellent oral and written communication skills across all levels.
- Demonstrates a strong client centric approach.
Benefits
Comp & perks- Employee compensation is not explicitly mentioned. Health & Safety participation is encouraged.