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GGW

Customer Advisor, Senior Customer Advisor – Industrial Insurance

GGW

Kundenbetreuer/Senior Kundenbetreuer im Bereich Industrieversicherungen. Kundenbetreuung, Analyse, und Akquisition in einem führenden Versicherungsmaklerunternehmen.

Posted 7/31/2026full-timeKöln • 🇩🇪 GermanySeniorWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in client management and relationship building within the insurance sector, with a focus on developing tailored solutions and conducting advisory meetings. Proven ability to independently acquire new clients and enhance consulting approaches through strategic analysis and collaboration.

Highest-signal resume keywords
Insurance Clerk TrainingSales Experience in Insurance BrokerageClient Relationship ManagementAdvisory Meeting FacilitationStrategic Analysis and Development

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills
Strong Communication SkillsService OrientationTeam SpiritGoal-Oriented Working StyleResilience and Perseverance
Industry Keywords
Insurance SolutionsClient AcquisitionIndustrial InsuranceConsulting ApproachesClient Needs Analysis

About the role

Key responsibilities & impact
  • Customer support: comprehensive management of clients, building long-term partnerships, and strengthening existing business relationships
  • Analysis & strategy: analyze client needs and develop tailored insurance solutions
  • Annual reviews & information events: conduct advisory meetings and presentations
  • Identifying and leveraging opportunities: recognize potential with existing and new clients
  • Independent acquisition: independently win new industrial clients for our services
  • Developing new advisory approaches: further develop consulting approaches and contribute new ideas
  • Communication & collaboration: work closely with clients, insurers, and internal departments

Requirements

What you’ll need
  • Completed training as an insurance clerk (Versicherungskaufmann), as a merchant for insurance and financial services, or comparable education/degree
  • Several years of sales experience, ideally in an insurance brokerage or in industrial insurance
  • Structured, goal-oriented working style and high self-motivation
  • Resilience and perseverance
  • Flexibility and willingness to travel
  • Service orientation
  • Team spirit
  • Strong communication skills

Benefits

Comp & perks
  • Flexible working hours
  • Option to work regularly from home
  • Employer-funded accident insurance
  • 20% employer contribution to the company pension scheme (bAV)
  • Occupational disability insurance
  • Commission-free insurance policies
  • Attractive additional benefits – e.g., bike leasing, company car, exclusive corporate benefits for discounts on products, experiences and events
  • Regular team events and company celebrations
  • Recognition of personal milestones and special bonuses
  • Support during challenging life phases through PME family service