Central Appointment Scheduling Coordinator

GFO Kliniken

full-time

Posted on:

Location Type: Office

Location: Hilden • Germany

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About the role

  • Coordination and allocation of examination appointments for outpatient and inpatient patients
  • Telephone and written communication with patients, relatives and referring practices to arrange appointments
  • Recording and maintenance of patient data in the Hospital Information System (HIS) to prepare for treatment
  • Monitoring appointment capacities and optimizing utilization while taking medical urgency into account

Requirements

  • Completed vocational training as a Healthcare Management Clerk or as a Medical Assistant (MFA)
  • Confident use of modern information and communication systems and, ideally, experience with a Hospital Information System (HIS)
  • Strong organizational skills and enjoyment in working with people
  • Good communication skills and an open, empathetic approach to our patients and their relatives
  • Franciscan values: openness and attentiveness/approachability
Benefits
  • Attractive pay according to the AVR collective agreement with an above-average employer contribution (5.6%) to the company pension scheme (KZVK)
  • An extra on top: annual special payment (year-end bonus), additional one-off payments depending on professional group, sickness benefit supplement
  • Secure workplace with diverse development and career opportunities within the GFO group
  • At least 30 days of vacation for a 5-day workweek + special and additional leave days
  • Wide range of professional and personal development opportunities
  • Flexible working time models, including a regulated 5-day week and individually adaptable arrangements
  • Numerous employee discounts and attractive company bike leasing
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
organizational skillscommunication skillsempathetic approachenjoyment in working with peopleopennessattentivenessapproachability
Certifications
Healthcare Management ClerkMedical Assistant (MFA)