Central Scheduling Coordinator

GFO Kliniken

part-time

Posted on:

Location Type: Office

Location: Hilden • Germany

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About the role

  • Coordination and allocation of appointments for outpatient and inpatient patients
  • Telephone and written communication with patients, relatives and referring practices to arrange appointments
  • Recording and maintenance of patient data in the hospital information system (HIS) to prepare for treatment
  • Monitoring appointment capacity and optimizing utilization while taking medical urgency into account

Requirements

  • Completed training as a Healthcare Management Clerk or Medical Assistant (MFA)
  • Confident use of modern information and communication systems and, ideally, experience with the hospital information system (HIS)
  • Organizational talent and enjoyment in working with people
  • Strong communication skills and an open, empathetic approach to our patients and their relatives
  • Franciscan values: openness and attentiveness
Benefits
  • Attractive pay according to the AVR collective agreement with an above-average employer contribution (5.6%) to the company pension scheme (KZVK)
  • An extra on top: annual special payment, additional one-off payments depending on professional group, sickness benefit supplement
  • Secure employment with diverse development and career opportunities within the GFO network
  • At least 30 days holiday for a 5-day working week + special and additional leave days
  • Varied training opportunities — professional and personal
  • Flexible working-time models, e.g. a structured 5-day week with options for individual arrangements
  • Numerous employee discounts & attractive company bike leasing
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
organizational talentstrong communication skillsempathetic approach
Certifications
Healthcare Management ClerkMedical Assistant (MFA)