Getinz

Zabbix Support Engineer

Getinz

full-time

Posted on:

Location Type: Office

Location: Hyderabad • 🇮🇳 India

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Job Level

Mid-LevelSenior

Tech Stack

AWSAzureCloudDockerGrafanaITSMKubernetesLinuxPythonServiceNowTCP/IP

About the role

  • Monitor, manage, and troubleshoot Zabbix servers, proxies, and agents across cloud and hybrid environments, ensuring platform stability and performance.
  • Handle alerts, incidents, and service requests; perform configuration changes, alert tuning, and device onboarding in line with SLA targets.
  • Support patching, version upgrades, and configuration management of Zabbix; maintain HA setup and agent lifecycle in collaboration with infrastructure teams.
  • Develop scripts (Python/Shell) and lightweight tools to automate monitoring tasks; create and enhance Zabbix templates for new services and cloud components.
  • Integrate Zabbix with AWS/Azure, CI/CD pipelines, and external tools (Grafana, ServiceNow, Jira) to enable unified, proactive monitoring.
  • Ensure secure access, system hardening, and adherence to organizational security policies while operating via approved VDI environments.

Requirements

  • 3–5 years of hands-on experience with Zabbix administration and monitoring operations.
  • Strong knowledge of Linux (RHEL / CentOS) environments — installation, tuning, and troubleshooting.
  • Familiarity with cloud infrastructure monitoring (AWS / Azure) and hybrid setups.
  • Working understanding of network protocols (SNMP, ICMP, HTTP, TCP/IP).
  • Scripting ability in Python, Bash, or PowerShell for automation and alert enrichment.
  • Basic understanding of ITIL processes (Incident, Problem, Change).
  • Experience integrating Zabbix with ITSM tools (ServiceNow, Jira) & visualization tools (Grafana).
  • Strong analytical and problem-solving capability.
  • Zabbix Certified Specialist / Professional certification (Good-to-Have).
  • Red Hat Certified Engineer (RHCE) or RHCSA (Good-to-Have).
  • Exposure to containerized environments (Docker, Kubernetes) and CI/CD pipeline monitoring (Good-to-Have).
  • Experience in monitoring automation using REST APIs or webhook-based integrations (Good-to-Have).
  • Excellent coordination and communication with onsite/offshore stakeholders (Good-to-Have).
Benefits
  • N/A 📊 Resume Score Upload your resume to see if it passes auto-rejection tools used by recruiters Check Resume Score

Applicant Tracking System Keywords

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Hard skills
Zabbix administrationLinuxcloud infrastructure monitoringnetwork protocolsscriptingITIL processesmonitoring automationREST APIswebhook-based integrationsconfiguration management
Soft skills
analytical skillsproblem-solvingcoordinationcommunication
Certifications
Zabbix Certified SpecialistZabbix Certified ProfessionalRed Hat Certified Engineer (RHCE)Red Hat Certified System Administrator (RHCSA)