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Client Operations Specialist
Geometric Wealth AdvisorsOperations Specialist managing client relationships and operational workflows for a financial planning firm. Collaborating with Wealth Advisors to ensure seamless client service and onboarding.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong organizational skills and a service-minded attitude while managing client relationships and operational processes in a wealth management environment. Proficient in CRM software and portfolio database management, with a focus on improving operational efficiency.
Highest-signal resume keywords
Client Relationship ManagementCRM Software ProficiencyOperational Process ImprovementTeam Recruitment and TrainingClear Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Client OnboardingPortfolio Database ManagementOperational Needs UnderstandingAdministrative ManagementRecord Maintenance
Soft Skills
Exceptional Organizational SkillsAirtight ReliabilityService-Minded AttitudeClear CommunicationComfort with Technology
Certifications & Qualifications
Bachelor’s Degree
Industry Keywords
Wealth ManagementFinancial PlanningClient Forms ManagementCustodian CommunicationOperations Team Management
About the role
Key responsibilities & impact- Work closely with Financial Planners and Wealth Advisors.
- Manage all operational and administrative aspects of client relationships.
- Ensure onboarding process for new clients progresses on schedule.
- Maintain and update client records in CRM software.
- Communicate with custodians to handle operational needs.
- Manage all client forms.
- Perform regular maintenance for existing clients.
- Help manage portfolio database software.
- Search for ways to improve firm’s processes.
- Help recruit, hire, train, and mentor on the Operations team.
Requirements
What you’ll need- Bachelor’s degree.
- 1-2 years of relevant work experience (open to candidates with less or no experience).
- Understanding operational needs of an independent wealth management firm.
- Exceptional organizational skills.
- Airtight reliability.
- Clear and confident communication.
- Aptitude for and comfort with technology.
- Service-minded attitude.
Benefits
Comp & perks- Flexible work schedule.
- Health insurance.
- 401(k) including 5% company match with immediate vesting.
- Paid parental leave (12 weeks or 8 weeks full-time + 8 weeks half-time).
- Professional development sponsorship.
- Portfolio management at no charge.
- Tech/home office needs supply.