Chief of Staff

Generation Citizen

Chief of Staff aligning Generation Citizen’s nonprofit civic education teams and CEO priorities. Managing accountability systems, board governance, strategic projects, and executive operations.

Posted 8/5/2026full-timeRemote • Connecticut, Massachusetts, New York, North Carolina, Oklahoma, Pennsylvania, Rhode Island • 🇺🇸 United StatesLead💰 $100,561 - $110,868 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership and project management capabilities, with a focus on strategic planning, cross-functional collaboration, and organizational accountability. Proven ability to foster relationships, enhance communication, and advance diversity, equity, and inclusion initiatives.

Highest-signal resume keywords

Leadership ExperienceProject Management SkillsStrategic PlanningCross-Functional CollaborationDiversity, Equity, and Inclusion Advocacy

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Project ManagementStrategic PlanningRelationship BuildingAttention to DetailSustainable Systems Development

Soft Skills

Empathetic ListeningInspiring LeadershipExcellent Communication

Tools & Technologies

ZoomGoogle Workspace

Industry Keywords

Nonprofit ManagementChief of StaffCOO ExperienceDiversity and InclusionYouth Advocacy

About the role

Key responsibilities & impact

Partner with the CEO as Generation Citizen scales its impact
Work collaboratively across the Management Team to resolve or mitigate operational and strategic issues affecting priority goals
Serve as the CEO’s strategic observer and primary point of contact
Establish systems for tracking, monitoring, and accountability toward annual goals and strategic priorities
Support professional development and cross-functional leadership development with the Talent team
Manage Leadership Team meetings, calendars, content, alignment, communication, and outcomes
Improve organizational accountability, goal check-ins, cross-team collaboration, and internal communications
Foster belonging, transparency, and excellence across national and regional teams
Oversee cross-functional special projects and resource allocation
Lead project kickoffs, track timelines, and support strategic initiatives on the CEO’s behalf
Serve as a confidential sounding board and thought partner to the CEO
Lead preparation and strategic framing for Board and Leadership meetings
Own the strategic cadence of Board and Committee interactions, materials, and agendas
Manage the part-time Executive Assistant and executive office activities
Lead virtual and in-person leadership retreats and meetings
Represent Generation Citizen at selected meetings, convenings, and events as delegated by the CEO

Requirements

What you’ll need

Seven (7) years of recent related experience in leadership and project management
Experience such as Chief of Staff or COO of a multi-site/matrixed nonprofit
Measurable ability to build solid and sustainable relationships across all organizational levels
Exceptional attention to detail and interest in sustainable systems and processes
Excellent written and oral communication skills
Ability to maintain professionalism with diverse stakeholders and give and receive direct, supportive feedback
Strong project management skills and ability to deliver results individually and collaboratively
Empathetic listening, inspiring leadership, and strong relationship-building skills
Skilled in strengths-based storytelling focused on elevating youth voices
Deep commitment to Generation Citizen’s mission
Personal and professional track record advancing diversity, equity, and inclusion in policy, advocacy, and fundraising
Strong ability to use technologies and platforms such as Zoom and Google Workspace
Willingness to travel up to 20%, including limited overnight travel
Resume and cover letter required

Benefits

Comp & perks

Unlimited PTO
Set of paid holidays
Fully paid winter break from December 24th through January 2nd each year
Medical, dental, and vision benefits
GC subsidizes up to 80% for employees and 65% for dependents, based on the selected plan
Laptop computer
Monthly $100 Work-from-Home stipend
$150 Work-from-Home set-up reimbursement
Flexible Spending Account
Health Savings Account
401(k) with a 3% employer match (capped at $1,000 annually)
Pre-tax commuter benefits
Employee Assistance Program (EAP) through EMPLOVA Health Advocate
Tickets at Work
Pet Insurance