Serve as the primary administrator and technical owner of the OnBase ECM platform, supporting operations and manufacturing-related business processes
Configure and maintain OnBase components including document types, keywords, security groups, user roles, workflows, life cycles, and records retention
Design, develop, and maintain OnBase workflows, forms, and automation to improve efficiency, standardization, and continuous improvement across customer experience, operations, and office/administration teams
Collaborate with other Systems Administrators and the D&IT Help Desk to support run-the-business operations, including tier 3 incident response, root cause analysis, and system outages related to OnBase
Ensure the security, availability, and compliance of OnBase and supporting infrastructure by implementing industry best practices for access control, auditing, privacy, and regulatory requirements
Manage OnBase upgrades, patches, and platform enhancements in coordination with D&IT change management processes
Support and maintain integrations between OnBase and other enterprise systems (e.g., ERP, Partner Portal, line-of-business applications, file shares, and email)
Participate in planning and execution of OnBase platform roadmap and long-term strategy in partnership with functional leaders and end users
Develop and maintain technical documentation, system architecture diagrams, standard operating procedures, and end-user guidance related to OnBase
Manage relationships with OnBase vendors, consultants, and third-party support providers
Provide training, guidance, and best practices to business users and D&IT staff leveraging OnBase solutions
Perform other duties as assigned

Requirements

Bachelor’s Degree in Computer Science, Information Systems, or a related field
5+ years of relevant hands-on OnBase application administration experience, including workflows, security, and system configuration
Experience with ECM, document management, workflow automation, and records management platforms
Relevant hardware, software, and OnBase/Hyland certifications
Understanding of Active Directory, Microsoft/Office 365, and Azure AD integration concepts
Experience with Atlassian tools (Jira Service Management, Confluence) preferred

Benefits

$0 Health Insurance Premium for Employee-Only Coverage (Plus low-cost premiums for other coverage levels!)
4% Retirement Match with Profit Sharing
Generous Paid Time Off (Vacation, Holiday, Parental, Volunteer, and Sick)
Dental, Vision, Disability and Life Insurance
Use of Company Owned Resort in Hayward, WI
Tuition Reimbursement Program

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

OnBase administrationworkflow automationdocument managementrecords managementsystem configurationroot cause analysisaccess controlauditingregulatory compliancetechnical documentation

Soft Skills

collaborationtrainingguidancecontinuous improvementrelationship management

Certifications

OnBase certificationHyland certification