Asesor Retenciones

Gea Internacional

Retention Advisor providing customer support for Claro services, handling calls and resolving customer inquiries. Working remotely from home in Peru with a supportive team environment.

Posted 7/12/2026full-timeRemote • 🇵🇪 PeruMid-LevelSenior💰 PEN 1,200 - PEN 3,300 per monthWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills by effectively addressing client inquiries and providing solutions. Exhibits a commercial attitude and commitment to learning, essential for client retention and satisfaction.

Highest-signal resume keywords

Customer ServiceClient RetentionProblem SolvingCommercial AttitudeCommitment to Learning

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

CommunicationInterpersonal SkillsAdaptability

Tools & Technologies

LaptopPCInternet

Industry Keywords

ClaroServicio HogarFidelización

About the role

Key responsibilities & impact

Recibir llamadas y brindar atención a clientes de Claro con servicio hogar, fidelizarlos, retenerlos y ofrecer soluciones a sus consultas o solicitudes mediante llamadas.

Requirements

What you’ll need

Laptop o PC propia.
Internet cableado de 50 Mbps como mínimo.
Vivir actualmente en el Perú
Actitud comercial, compromiso y muchas ganas de aprender.

Benefits

Comp & perks

Sueldo fijo: S/1,200
Bono de productividad: ¡Hasta S/300!
Bono de bienvenida: S/200
Bono de permanencia: S/300
Bono por asistencia perfecta: S/200
Capacitación virtual remunerada: S/330
Pagos puntuales
Línea de carrera
Excelente clima laboral
Estabilidad laboral