Underwriting Assistant

GBLI | Global Indemnity

Underwriting Assistant supporting Global Indemnity's insurance operations. Handling customer and agent inquiries, processing submissions, and collaborating with underwriting teams.

Posted 5/6/2026full-timeRemote • Pennsylvania • 🇺🇸 United StatesJunior💰 $40,000 - $53,700 per yearWebsite

About the role

Key responsibilities & impact

Triage incoming phone calls and correspondence from agents and insureds regarding submissions, processing request, agent appointments, and general Collectibles related questions.
Place orders for inspection reports as assigned by underwriter.
Develop recommendation letters and monitor policies for recommendation compliance.
Ensure cancellations are processed in accordance with state requirements and policy conditions.
Contact producers to gather all required account information.
Assist with answering phone calls from producers.
Act as liaison between various departments and Underwriting to ensure policies are issued correctly and premiums are booked and billed properly.
Assist Underwriters in obtaining and examining and evaluating documents such as applications, requests from insureds, and any other pertinent information to determine degree of risk, underwriting and appropriate placement.
Process non-premium endorsements.
Respond to correspondence from internal and external customers within 24 hours.
Provide other technical and clerical support as required by underwriting staff and management.
Demonstrate a strong customer focus through understanding customer’s needs and expectations and implements Company’s service standards.
Participate in underwriting meetings and events.
Build foster relationships with agent partners, underwriters, and stakeholders.
Proactively communicate findings and collaborate closely with the underwriting team, fostering a partnership-oriented approach to achieve common goals.

Requirements

What you’ll need

1-2 years of experience in an underwriting department, or similar customer support role, of an insurance company; college degree preferred.
Excellent verbal and written communication skills.
Proficiency in working in a Windows-based environment with a working knowledge of Microsoft Outlook, Word, Excel, and internet applications.
Demonstrated ability to meet deadlines and work accurately with detailed information.
Capable of working both independently and collaboratively in a team setting.
Ability to communicate effectively and professionally with producers through telephone conversations and electronic correspondence.
Completion of insurance-related coursework is beneficial.
Strong organizational skills, with the ability to manage multiple tasks efficiently.
Willingness to work towards Property and Casualty Producer license within 1 year of hire

Benefits

Comp & perks

Generous paid time off (PTO)
Professional development opportunities (including a mentorship program)
Educational assistance program, which covers up to $5,250 in educational costs per year
Comprehensive health insurance plan (with vision and dental)
Paid Parental Leave
Life insurance
401(k) retirement plan with up to 6% company match and immediate vesting
Healthcare and dependent care flexible spending accounts
Short-term and long-term disability
Company-sponsored social events
Various committees to get involved in, which include our Diversity, Awareness, and Inclusion Committee, and Charitable Giving Committee

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

underwritingcustomer supportpolicy compliancerisk evaluationnon-premium endorsementsdocument examinationrecommendation lettersaccount information gatheringcancellation processinginsurance-related coursework

Soft Skills

verbal communicationwritten communicationcustomer focusorganizational skillsdeadline managementindependent workteam collaborationrelationship buildingproactive communicationattention to detail

Certifications

Property and Casualty Producer license