Field Service Technician

Gaumard Scientific

Field Service Technician conducting preventive maintenance and repairs on advanced patient simulators for Gaumard Scientific. Responsibilities include installation, testing, and troubleshooting of simulators across various regions.

Posted 4/23/2026full-timeRemote • Illinois, Missouri, North Carolina, Ohio, South Carolina, Virginia • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Performs preventive maintenance of Gaumard advanced patient simulators and diagnoses repairs using light hand tools or electronics equipment.
Installs and tests new simulators and support equipment.
Installs and updates Gaumard software.
Visits hospitals, universities, medical centers, etc., to perform preventive maintenance, inspect, diagnose, and repair Gaumard’s Advanced Patient simulators.
Actively requests support and verification of process from Field Services Technical Supervisor in troubleshooting, repair, and installation.
Completes repairs and verifies functionality in a neat and timely fashion.

Requirements

What you’ll need

Requires an associate degree in a technical or medical area or equivalent experience.
Bachelor's degree preferred.
Ability to work extended hours (after 5:00 p.m. and/or weekends) to complete tasks or projects.
Ability to analyze and solve problems in a constantly changing environment.
Self-starter with ability to perform under pressure.
Experience with workstation software and hardware installation, upgrades, and repairs.
Experienced with: Windows 8/10/11, MS NT Server, MS SQL, MS Exchange, MS Outlook, MS Office (Word, Excel, Access, PowerPoint).
Excellent communications and time management skills.
Previous working knowledge of patient simulator diagnostics and repair a plus.
Ability to travel 75+%.
Ability to work with limited supervision.

Benefits

Comp & perks

Competitive Pay.
Full health benefits (medical, vision, dental).
Paid Time Off (PTO).
11 Paid Holidays.
Retirement plan with 100% employer match up to 5% of employee's contribution.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

preventive maintenancediagnosticsrepairinstallationtroubleshootingsoftware updatesworkstation software installationhardware installationpatient simulator diagnosticsproblem analysis

Soft Skills

self-starterability to work under pressuretime managementcommunicationability to work with limited supervisionproblem-solvingadaptability

Certifications

associate degree in technical areaassociate degree in medical areaBachelor's degree (preferred)