Customer Success Representative

Gallagher Europe

Customer Success Representative supporting livestock farmers in adopting eShepherd's virtual fencing technology across Europe. Facilitating onboarding and training to improve farm management and productivity.

Posted 7/15/2026full-timeRemote • 🇳🇱 NetherlandsMid-LevelSenior💰 €3,500 - €4,500 per monthWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in customer success and account management within the agriculture and AgTech sectors, with a focus on onboarding, training, and relationship-building. Proficient in supporting livestock farmers in adopting innovative technologies to enhance productivity and animal welfare.

Highest-signal resume keywords

Customer Success ExperienceAccount ManagementStrong Communication SkillsProblem-Solving MindsetFluent in English and Dutch

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Relationship-BuildingIndependent WorkCollaboration

Tools & Technologies

EShepherdVirtual Fencing

Industry Keywords

AgricultureLivestockAgTechCustomer OnboardingTrainingFarm ManagementCustomer FeedbackStakeholder Engagement

About the role

Key responsibilities & impact

Support livestock farmers in adopting and using eShepherd successfully
Guide customers through onboarding, training and ongoing use, ensuring they gain real value from the platform
Help customers integrate virtual fencing into their daily operations — improving productivity, animal welfare and farm management
Act as a trusted partner to customers, supporting them throughout their journey and ensuring they feel confident using the technology
Support customer onboarding and implementation
Deliver training and guidance to build confidence in using eShepherd
Monitor engagement and proactively addressing adoption challenges
Build strong relationships with livestock producers and key stakeholders
Gather customer feedback and share insights with internal teams

Requirements

What you’ll need

Experience or interest in agriculture, livestock or AgTech
Experience in customer success, account management or customer-facing roles
Strong communication and relationship-building skills
A practical, problem-solving mindset
The ability to work independently while collaborating within a wider team
Languages: Fluent in English and Dutch (essential for supporting customers)
Knowledge of French, German and/or any other languages are a plus

Benefits

Comp & perks

A gross monthly salary between €3.500–€4.500 per month (full-time), depending on experience
Performance-based bonus
A full-time position (40 hours) with the intention of long-term employment
Laptop and phone to support your role
Remote working with flexibility
25 paid vacation days (based on a 40-hour working week) and holiday pay
A very generous pension scheme under which the employer pays 100% of the contribution.
Training and development opportunities
The opportunity to work in an international environment with colleagues in Europe, New Zealand, Australia and North America!