Assistant, Case Management

Gainwell Technologies

Casualty case management specialist managing Medicaid subrogation, claims, liens, and estate recovery cases for Gainwell Technologies. Reviewing documentation, resolving disputes, and negotiating settlements remotely across the United States.

Posted 8/5/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing subrogation and claims processes for Medicaid beneficiaries, ensuring compliance with HIPAA regulations while maintaining accurate documentation and effective communication with various stakeholders.

Highest-signal resume keywords

Subrogation Case ManagementClaims ReviewHIPAA ComplianceMicrosoft Excel ProficiencyLegal Documentation Preparation

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

SubrogationClaims ManagementCase ManagementDocument ReviewEligibility VerificationThird-Party Liability ValidationNegotiationFile ManagementData AnalysisRevenue Impact Analysis

Soft Skills

CommunicationOrganizationProblem-SolvingAttention to DetailTime Management

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft Access

Certifications & Qualifications

Paralegal CertificationLegal Assistant Certification

Industry Keywords

MedicaidMedicareInsuranceLegal OfficeHealth Insurance

About the role

Key responsibilities & impact

Manage all casualty and estate functions involving state Medicaid beneficiaries or deceased Medicaid beneficiaries
Handle intake, maintenance, claims review, case management, settlement, and related activities within the assigned caseload
Ensure processes meet HIPAA and government security requirements for sharing and storing PHI
Oversee 700–1,000 subrogation cases simultaneously
Communicate with attorneys, insurance adjusters, medical providers, court staff, recipients, family members, and clients via inbound and outbound calls
Prepare and manage correspondence, liens, claims, and related documentation
Perform basic and advanced document and legal reviews
Verify beneficiary eligibility and maintain accurate documentation
Validate third-party liability, probate, and asset research findings
Analyze information from multiple sources to determine case status and recovery potential
Process and resolve claim or lien disputes
Conduct follow-ups on case status, payments, and settlements
Negotiate and finalize claim or lien settlement amounts
Execute and file notarized documents with applicable county offices
Prioritize case events, payment issues, and revenue-impacting deadlines
Maintain accuracy, timeliness, productivity, file management, and phone metric standards

Requirements

What you’ll need

2+ years of relevant professional experience in subrogation, claims, or case management
Proficiency in Microsoft Word and Excel
Basic knowledge of Microsoft Access preferred
Experience in a legal or insurance office setting
Paralegal, legal assistant, casualty, or health insurance experience preferred
Familiarity with Medicaid and/or Medicare programs preferred
Broadband internet connection with minimum speeds of 24 Mbps download and 8 Mbps upload required
Video cameras must be used during all interviews and the initial week of orientation

Benefits

Comp & perks

Career growth and advancement opportunities are encouraged and supported
A company-provided computer is supplied for work use
Remote work – anywhere within the United States
Broadband internet connection requirement specified for remote work