Provider Field Representative

Gainwell Technologies

Provider Field Representative serving as a link between providers and clients in California. Managing inquiries, billing support, and conducting training sessions.

Posted 7/22/2026full-timeAny City • California • 🇺🇸 United StatesMid-LevelSenior💰 $48,200 - $68,800 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in provider billing, claims processing, and compliance with Medi-Cal program standards, while effectively managing customer inquiries and delivering training sessions. Strong analytical and organizational skills support proactive engagement and issue resolution.

Highest-signal resume keywords

Provider Billing ExperienceClaims Processing KnowledgeMedi-Cal ComplianceMicrosoft Excel ProficiencyCustomer Service Mindset

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims ResearchBilling SupportIssue ResolutionTraining FacilitationAnalytical Skills

Soft Skills

Verbal CommunicationWritten CommunicationOrganizational SkillsTime ManagementCustomer Engagement

Industry Keywords

Healthcare IndustryCMS-1500UB-04Medi-CalMedicaid

About the role

Key responsibilities & impact

Serve as a critical link between providers, customers, and internal teams
Ensure effective communication, timely issue resolution, and proactive engagement
Manage inquiries, research, outreach, and training from onset to completion
Enhance service quality and ensure Medi-Cal program compliance
Conduct thorough claims research, provide billing support, and resolve complex issues
Facilitate and deliver engaging training sessions for small and large groups
Provide personalized, one-on-one customer support for billing questions

Requirements

What you’ll need

Strong customer service mindset with excellent verbal and written communication skills
Three or more years of experience in the healthcare industry, including insurance, provider support, IT, or operations
Provider billing experience required; working knowledge of CMS-1500 and UB-04 claim forms preferred
Hands-on experience researching, resolving, and educating providers on claims processing, billing, and reimbursement; Medi-Cal or Medicaid experience preferred
Strong analytical, organizational, and time-management skills with the ability to manage multiple priorities
Proficiency in Microsoft Excel for tracking, analysis, and reporting
Willingness and ability to travel within one or more geographic regions to support provider outreach, training, and relationship-building activities

Benefits

Comp & perks

generous, flexible vacation policy
401(k) employer match
comprehensive health benefits
educational assistance
leadership and technical development academies