Gainwell Technologies

Project Manager

Gainwell Technologies

full-time

Posted on:

Location Type: Remote

Location: Remote • Washington • 🇺🇸 United States

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Salary

💰 $92,900 - $132,700 per year

Job Level

Mid-LevelSenior

Tech Stack

PMP

About the role

  • Assist in keeping projects moving as Gainwell helps clients deliver better health and human services outcomes through technology and innovation
  • Lead one or more large project management teams by breaking down bigger CX/Operational projects into workable components
  • Spearhead project planning, tracking and oversight of assigned staff by providing direction and deadlines to ensure quality and timely completion of tasks
  • Communicate with the client, company and project team leadership, measuring and sharing project metrics/status
  • Create project schedules, program definitions, and objectives to ensure the quality of project deliverables across all phases
  • Actively project manage across non-direct reports by quickly escalating any risks and implementing risk mitigation solutions
  • Drive Gainwell’s projects showcasing strong communication and problem solving skills

Requirements

  • 5+ years of experience managing complex projects, programs or initiatives through a full project management life cycle, with 3 or more years of Medicaid or Medicare experience preferred
  • 5+ years working in the BPO and/or Contact Center space; Contact Center operations or contact center solution knowledge is preferred
  • Modern understanding of project scoping, monitor, control and execution methods
  • Ability to lead and translate the broader objectives of a program into clear and achievable project scope and milestones that can be worked toward
  • Leadership to train, guide and mentor the work of junior colleagues
  • A strong executive presenter who communicates ideas clearly
  • Influencer that who can clearly communicate project priorities and motivate direct and indirect networks and stakeholders to action
  • Team player, with the ability to collaborate effectively both within the team and across the organization
  • PMP or other Project Management Certification strongly preferred
Benefits
  • generous, flexible vacation policy
  • educational assistance
  • comprehensive health benefits
  • 401(k) employer match
  • leadership and technical development academies

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
project managementproject planningrisk mitigationproject scopingmonitoringcontrolexecution methodsproject metricsprogram definitionsproject deliverables
Soft skills
communicationproblem solvingleadershipmentoringinfluencingcollaborationteam playerexecutive presentationdirection providingdeadline management
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PMP
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