Senior Program Director

Gainwell Technologies

Senior Program Director overseeing complex healthcare programs with a focus on business growth. Collaborating across teams to improve healthcare outcomes for government and commercial clients.

Posted 7/11/2026full-timeAlbany • New York • 🇺🇸 United StatesSenior💰 $170,000 - $215,000 per yearWebsite

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Lead strategic client relationships and serve as the executive point of contact for complex healthcare programs
Develop long-term account strategies focused on client success, operational excellence, and business growth
Manage the overall financial performance (P&L), budgets, revenue expectations, and profitability of assigned accounts
Build and maintain executive-level relationships while serving as a trusted advisor to clients and stakeholders
Lead large, cross-functional teams in delivering complex programs aligned with organizational goals
Establish governance frameworks, meeting cadences, and accountability measures to ensure successful program execution
Collaborate with clients to establish project management processes, monitor deliverables, and communicate progress
Drive innovation through new technologies, process improvements, and operational best practices
Lead procurement efforts, support RFP responses, and identify opportunities to expand services
Manage change requests and ensure effective scope management throughout the project lifecycle
Present strategic recommendations and program updates to executive leadership, clients, legislators, and other key stakeholders
Partner across the organization to ensure contractual commitments, revenue objectives, and client expectations are consistently achieved
Maintain expertise in Medicaid Enterprise Certification Toolkit (MECT), Medicaid Information Technology Architecture (MITA), and outcomes-based certification methodologies
Perform other duties as assigned

Requirements

What you’ll need

Bachelor's degree in Healthcare Administration, Business Administration, or a related field
Master's degree preferred
Project Management Professional (PMP) certification required (must be obtained within 90 days of hire)
5-10+ years of experience managing large client accounts
5+ years of project management experience
5+ years of direct people leadership experience
2+ years of Medicare and/or Medicaid experience
Advanced knowledge of project management methodologies, tools, and best practices, including Lean and Six Sigma

Benefits

Comp & perks

Flexible vacation policy
Educational assistance
Comprehensive health benefits
401(k) employer match
Leadership and technical development academies

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Project ManagementFinancial Performance ManagementStrategic PlanningOperational ExcellenceChange ManagementGovernance FrameworksProcess ImprovementScope ManagementBudget ManagementCross-Functional Team Leadership

Soft Skills

Relationship BuildingCommunicationCollaborationLeadershipAdvisory Skills

Certifications

Project Management Professional (PMP)