Director, Transformation – Testing & Quality Services

Gainwell Technologies

Transformation Director leading end-to-end transformation strategy across Testing Services at Gainwell Technologies. Driving measurable improvements in quality, efficiency, and delivery performance alongside delivery teams.

Posted 7/8/2026full-timeRemote • Texas • 🇺🇸 United StatesLead💰 $127,400 - $182,000 per yearWebsite

About the role

Key responsibilities & impact

Define and own the enterprise transformation strategy, roadmap, milestones, and success criteria across Testing Services
Establish transformation priorities aligned to business objectives, service commitments, and continuous improvement goals
Define and implement transformation communication and change adoption strategy across delivery organizations
Define and implement transformation success metrics (e.g., process definition and implementations, quality, productivity)
Ensure execution aligns with approved transformation plans, timelines, and quality standards
Monitor execution progress, risks, and dependencies across multiple programs, ensuring timely resolution and escalation as needed
Provide executive-level updates on transformation progress, risks, and outcomes
Serve as the primary escalation point for transformation-related risks, issues, and dependencies

Requirements

What you’ll need

15+ years of experience in testing, quality engineering, technology delivery
delivering at least 2 large-scale transformation programs
5+ years in Healthcare with Medicaid programs is preferred
Proven experience defining and governing enterprise transformation strategy
Strong understanding of testing lifecycle (STLC), process definitions, automation
ALM tools, TMMi Model and operating model transformation
Experience working in multi-vendor environments with clearly defined RACI-based delivery models
Demonstrated leadership in driving change management, adoption, and continuous improvement

Benefits

Comp & perks

generous, flexible vacation policy
educational assistance
comprehensive health benefits
401(k) employer match
leadership and technical development academies

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Quality EngineeringProcess DefinitionAutomationTransformation MetricsRisk ManagementProgram ExecutionContinuous ImprovementDelivery ModelsTMMi ModelRACI-Based Delivery

Soft Skills

LeadershipCommunicationCollaborationProblem-SolvingStakeholder Management