Account Manager

Gainwell Technologies

Account General Manager at Gainwell managing client relationships and operations for healthcare contracts. Overseeing account management, delivering client-centered strategies and exceeding contractual commitments.

Posted 7/2/2026full-timeAny City • Wisconsin • 🇺🇸 United StatesSeniorLead💰 $129,200 - $184,500 per yearWebsite

About the role

Key responsibilities & impact

Cultivate client relationships and be the voice of Gainwell as a trusted advisor and thought leader
Manage the operations of your account, including SLAs, security remediation, outage management, resource oversight, staffing, project health, implementations, and quality assurance
Understand the data and own the outcomes for your client
Develop a client-centered innovation agenda to proactively engage with client on their business needs and goals
Harness Gainwell innovative spirit to meet and exceed contractual commitments
Guide and mentor the delivery and operations team for your account
Manage the financial quality of the account

Requirements

What you’ll need

Bachelor’s degree in Healthcare Administration, Business Administration/Management, Finance, a clinical specialty or equivalent with preference of a Master’s degree in one of these fields
10-12 years’ experience in account leadership roles such as sales, delivery or business management
Experience in business operations management
A minimum of ten (10) years’ experience managing a large-scale government or private sector healthcare contract valued at twenty (20) million dollars or more
Knowledge of Medicaid/Medicare regulations/standards, as well as cost reporting, profit and loss, and budget compliance
Experience working in a matrixed environment
P & L, sales and risk management skills.

Benefits

Comp & perks

generous, flexible vacation policy
401(k) employer match
comprehensive health benefits
educational assistance
variety of leadership and technical development academies

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Healthcare AdministrationBusiness AdministrationFinancial ManagementContract ManagementQuality AssuranceOutage ManagementResource OversightProject ManagementBudget ComplianceSales Management

Soft Skills

Client-Centered InnovationMentoringCommunicationProblem-SolvingTeam Leadership