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Gainwell Technologies

Provider Enrollment Agent

Gainwell Technologies

Provider Enrollment Agent handling provider cases for enrollment into healthcare programs. Collaborating with team members to ensure timely processing and quality assurance.

Posted 6/27/2026full-timeRemote • Maine • 🇺🇸 United StatesMid-LevelSenior💰 $30,500 - $43,500 per yearWebsite

About the role

Key responsibilities & impact
  • Process cases submitted by providers for enrollment into the program
  • Review and process requests submitted by providers to update their information
  • Communicate with providers through email and internal software systems, with occasional phone communication as needed
  • Collaborate closely with team members to move provider requests through various stages of processing and quality assurance reviews
  • Deliver exceptional customer service internally, to providers, and to clients

Requirements

What you’ll need
  • Customer service experience is preferred, but not required
  • A background in credentialing is considered a plus, but is not required
  • Experience working with provider offices or healthcare institutions is highly desirable, but not required
  • Kindness, empathy, collaboration, and teamwork are essential to our culture and the work we do

Benefits

Comp & perks
  • generous, flexible vacation policy
  • 401(k) employer match
  • comprehensive health benefits
  • educational assistance
  • variety of leadership and technical development academies

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Soft Skills
customer servicekindnessempathycollaborationteamwork