Senior Director, Rx Account Management

Gainwell Technologies

. Lead a team of Pharmacy Account Managers supporting multiple state Medicaid Pharmacy programs delivering consultative services with a high NPS and operational excellence.

Posted 5/22/2026full-timeRemote • Massachusetts • 🇺🇸 United StatesSenior💰 $143,600 - $230,000 per yearWebsite

About the role

Key responsibilities & impact

Lead a team of Pharmacy Account Managers supporting multiple state Medicaid Pharmacy programs delivering consultative services with a high NPS and operational excellence.
Provide strategic consultative pharmacy services to state Medicaid leadership advising them on all aspects of a Medicaid pharmacy benefit.
Aligns with State Sector Leads and Account General Managers on client needs and VOC, partnering with Product and pharmacy leadership team.
Assesses market trends, customer segments, and drives internal and external value proposition and message for GainwellRx.
Partners with Pharmacy executive team in developing and delivering pharmacy market and solution training to state account teams.
Aligns with Product team and Growth team for field campaigns, training, webinars, and client presentations.
Drives new solution ideas, partners with states on new concepts, and works with product & engineering teams to deliver models to support them.
Collaborates with Marketing on GainwellRx overall market message, media strategy, and GTM strategy.
Supports state needs through RFP and bid proposals.
Partners with Pharmacy executive team to drive business strategy and business development through market and competitive insights and analysis.
Connect market insights into growth strategies and solution pipeline strategies.
Drives key initiatives in support of strategy, pharmacy growth, and business development.
Drives market analysis in support of business development projects and senior leadership key initiatives.
Serves as an industry expert on GainwellRx, interfacing with external clients, vendors, and business partners.
Collaborates across account teams, sales teams, product teams, and other shared service functions.

Requirements

What you’ll need

Degree in pharmacy, or advanced degree with significant experience leading clinical operations
15+ years of pharmacy related experience
10+ years leading large teams and organizations
Experience interacting with clients in the healthcare industry
Experience in utilization management and prior authorization
Track record of leadership of teams and projects spanning people, process, and technology
Experience managing departmental budgets and driving process improvement
Excellent communications skills, with ability to communicate externally and with senior leaders and c-suite executives
Innovative forward thinker with excellent leadership skills.

Benefits

Comp & perks

flexible vacation policy
401(k) employer match
comprehensive health benefits
educational assistance
leadership and technical development academies

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

utilization managementprior authorizationclinical operationsprocess improvementbudget managementmarket analysisconsultative servicespharmacy benefit managementpharmacy market trainingbusiness development

Soft Skills

leadershipcommunicationstrategic thinkingcollaborationinnovationclient interactionteam managementoperational excellenceproblem-solvinginterpersonal skills

Certifications

degree in pharmacyadvanced degree