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Gainwell Technologies

Cloud Application Support Analyst

Gainwell Technologies

. Application and operations support on cloud-based infrastructure in Azure and AWS .

Posted 5/12/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $75,000 - $90,000 per yearWebsite

Tech Stack

Tools & technologies
AWSAzureCloud.NETSSIS

About the role

Key responsibilities & impact
  • Application and operations support on cloud-based infrastructure in Azure and AWS
  • Setup environment, deploy, and maintain .NET C# based applications in cloud environments
  • Work closely with development and other support teams to troubleshoot and resolve application or infrastructure related issues
  • Collaborate with end users to address application support needs and provide technical assistance
  • Apply ITIL Service Management principles across Incident, Change, Problem, and Service Request Management
  • Identify opportunities for process improvements and contribute to service delivery enhancements
  • Participate in disaster recovery planning and support cloud security best practices

Requirements

What you’ll need
  • 6+ years of IT support services and project/program experience
  • Technical experience with AWS and/or Azure cloud platforms and associated services
  • InRule Business Intelligence: SSRS and SSIS
  • Appian (desired)
  • .NET C# (desired)

Benefits

Comp & perks
  • Generous vacation policy
  • Educational assistance
  • Comprehensive health benefits
  • 401(k) employer match
  • Leadership and technical development academies

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
.NET C#AWSAzureSSRSSSISInRule Business IntelligenceAppianITIL Service Managementdisaster recovery planningcloud security best practices
Soft Skills
troubleshootingtechnical assistancecollaborationprocess improvementservice delivery enhancement