Cloud Application Support Analyst

Gainwell Technologies

Cloud Application Support Analyst managing cloud application operations in Azure and AWS environments. Collaborating with teams to improve healthcare technology solutions while providing technical assistance.

Posted 5/12/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $75,000 - $90,000 per yearWebsite

Tech Stack

Tools & technologies

AWSAzureCloud.NETSSIS

About the role

Key responsibilities & impact

Application and operations support on cloud-based infrastructure in Azure and AWS
Setup environment, deploy, and maintain .NET C# based applications in cloud environments
Work closely with development and other support teams to troubleshoot and resolve application or infrastructure related issues
Collaborate with end users to address application support needs and provide technical assistance
Apply ITIL Service Management principles across Incident, Change, Problem, and Service Request Management
Identify opportunities for process improvements and contribute to service delivery enhancements
Participate in disaster recovery planning and support cloud security best practices

Requirements

What you’ll need

6+ years of IT support services and project/program experience
Technical experience with AWS and/or Azure cloud platforms and associated services
InRule Business Intelligence: SSRS and SSIS
Appian (desired)
.NET C# (desired)

Benefits

Comp & perks

Generous vacation policy
Educational assistance
Comprehensive health benefits
401(k) employer match
Leadership and technical development academies

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

.NET C#AWSAzureSSRSSSISInRule Business IntelligenceAppianITIL Service Managementdisaster recovery planningcloud security best practices

Soft Skills

troubleshootingtechnical assistancecollaborationprocess improvementservice delivery enhancement