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Gainwell Technologies

Reporting Analyst

Gainwell Technologies

. Lead the design, development, and maintenance of enterprise-level Power BI dashboards and reporting solutions for operational performance.

Posted 5/7/2026full-timeRemote • Texas • 🇺🇸 United StatesMid-LevelSenior💰 $69,400 - $99,200 per yearWebsite

Tech Stack

Tools & technologies
PythonSQL

About the role

Key responsibilities & impact
  • Lead the design, development, and maintenance of enterprise-level Power BI dashboards and reporting solutions for operational performance.
  • Serve as a subject-matter expert for Verint OM reporting, operational metrics, and data interpretation.
  • Partner with operational leaders to define reporting requirements, success metrics, and standardized definitions.
  • Design and maintain scalable data models and optimized Power BI datasets.
  • Drive report automation and optimization, reducing manual effort and improving refresh performance and reliability.
  • Develop and optimize SQL queries and data workflows supporting reporting solutions.
  • Perform advanced data analysis to identify trends, risks, root causes, and process improvement opportunities.
  • Translate analytical findings into clear insights and recommendations for leadership.
  • Establish and maintain reporting standards, documentation, and data governance practices.
  • Mentor junior analysts and provide guidance on reporting best practices and tooling.
  • Manage and prioritize complex reporting requests while balancing short-term needs and long-term strategy.

Requirements

What you’ll need
  • 5+ years of experience in reporting, analytics, or operational performance analysis
  • Advanced experience building and managing Power BI solutions in a production environment
  • Strong proficiency in SQL, including complex joins, aggregations, and performance optimization
  • Strong experience with Power BI data modeling, Power Query, and DAX
  • Deep experience with Verint Operations Manager (OM) or similar WFM platforms
  • Experience with Python or other scripting languages for automation or advanced data preparation

Benefits

Comp & perks
  • generous, flexible vacation policy
  • 401(k) employer match
  • comprehensive health benefits
  • educational assistance
  • variety of leadership and technical development academies

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
Power BISQLDAXPower Querydata modelingreport automationdata analysisdata workflowsPythonreporting solutions
Soft Skills
leadershipmentoringcommunicationcollaborationproblem-solvingorganizational skillsanalytical thinkingprioritizationdocumentationdata governance