Gainwell Technologies

CRM Developer – Dynamics 365

Gainwell Technologies

full-time

Posted on:

Location Type: Remote

Location: India

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Job Level

SeniorLead

Tech Stack

JavaScript.NET

About the role

  • Design, develop, and implement Microsoft Dynamics 365 Customer Engagement (CRM) solutions in alignment with Gainwell application development standards.
  • Collaborate with business stakeholders and functional analysts to gather, analyze, and document requirements.
  • Customize and configure Dynamics 365 entities, forms, views, business rules, workflows, and security roles to meet business needs.
  • Develop and maintain custom plugins, workflows, and integrations using C#.NET and JavaScript.
  • Build extensions and custom components using Power Apps and Power Automate (Flows).
  • Develop and support Power BI reports and dashboards leveraging Dynamics 365 data.
  • Perform unit testing, system validation, and support defect resolution activities.
  • Provide ongoing application support and maintenance for the Dynamics 365 platform.
  • Create and maintain technical documentation, including design specifications, configurations, and deployment guides.
  • Ensure CRM solutions comply with Gainwell security, quality, and operational standards.

Requirements

  • Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent experience.
  • 10+ years of experience in CRM application development and support.
  • Proven hands on experience with Microsoft Dynamics 365 Customer Engagement (CE/CRM).
  • Strong development experience with C#.NET and JavaScript.
  • Experience developing Power Apps for CRM extensions.
  • Experience creating and managing Power Automate (Flows).
  • Experience developing Power BI reports using CRM data.
  • Strong understanding of Dynamics 365 workflows, configurations, and customization techniques.
  • Experience integrating Dynamics 365 with external systems and applications.
  • Strong analytical, troubleshooting, and problem solving skills.
  • Excellent verbal and written communication skills.
  • Ability to work effectively in a large, matrixed enterprise environment.
Benefits
  • Health insurance
  • 401(k) matching
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Microsoft Dynamics 365C#.NETJavaScriptPower AppsPower AutomatePower BICRM application developmentcustom pluginsworkflowsintegrations
Soft Skills
analytical skillstroubleshootingproblem solvingverbal communicationwritten communicationcollaborationdocumentationsupportmaintenanceadaptability