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Gainwell Technologies

Advisor, Information Systems Architect – Service Now

Gainwell Technologies

. Lead the design and evolution of the ServiceNow platform architecture, ensuring alignment with enterprise standards and business needs .

Posted 4/3/2026full-timeRemote • Texas • 🇺🇸 United StatesMid-LevelSenior💰 $95,100 - $135,800 per yearWebsite

Tech Stack

Tools & technologies
ITSMJavaScriptPMPServiceNowSOAP

About the role

Key responsibilities & impact
  • Lead the design and evolution of the ServiceNow platform architecture, ensuring alignment with enterprise standards and business needs
  • Define and enforce platform governance, including release management and security protocols
  • Provide architectural solutions for integrating third-party tools into the corporate ServiceNow instance
  • Design, document, and maintain the information architecture for the ServiceNow platform
  • Lead the modeling and structuring of data within ServiceNow applications
  • Partner with platform engineers, product owners, developers, and process owners to define data flows, integrations, and taxonomies
  • Guide the optimization of CMDB health, data integrity, and relationship modeling

Requirements

What you’ll need
  • Bachelor’s Degree in Computer Science, Information Systems, Business Management, or a related discipline
  • 5+ years supporting ITSM processes
  • 3+ years of hands-on experience with ServiceNow platform development and discovery tools
  • 3+ years designing and implementing integrations with third-party tools
  • 3+ years working with web technologies including JavaScript, HTML, XML, AJAX, CSS, HTTP, REST/SOAP
  • Certifications (Preferred): ServiceNow Certified System Administrator (CSA), Certified Implementation Specialist (CIS), Certified Application Developer (CAD), ITIL, COBIT, Six Sigma, PMP

Benefits

Comp & perks
  • flexible vacation policy
  • educational assistance
  • comprehensive health benefits
  • 401(k) employer match
  • leadership development academies
  • technical development academies

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
ServiceNow platform developmentITSM processesdata modelingintegrationsJavaScriptHTMLXMLAJAXCSSREST/SOAP
Soft Skills
leadershipcollaborationcommunicationproblem-solvingorganizational skills
Certifications
ServiceNow Certified System Administrator (CSA)Certified Implementation Specialist (CIS)Certified Application Developer (CAD)ITILCOBITSix SigmaPMP