Director, Implementations
Gainwell Technologies
full-time
Posted on:
Location Type: Remote
Location: Remote • Texas • 🇺🇸 United States
Visit company websiteSalary
💰 $137,000 - $195,000 per year
Job Level
Lead
About the role
- Lead end-to-end implementation efforts from contract execution through go-live and transition to steady-state operations.
- Drive the transformation and standardization of implementation methodologies, tools, templates, and governance models.
- Identify and implement improvements to reduce implementation cycle time, risk, and cost while improving quality and client satisfaction.
- Establish scalable implementation frameworks that support growth across multiple states and programs.
- Partner closely with Sales leadership to manage the implementation pipeline, demand forecasting, and delivery readiness.
- Serve as a senior implementation leader for key clients, ensuring alignment on scope, timelines, risks, and success criteria.
- Coordinate cross-functional teams including Technology, Data Management, Operations, Analytics, Product, and Shared Services.
- Lead, mentor, and develop implementation managers, project managers, and delivery staff.
Requirements
- 8+ years of experience leading technology or services implementations in healthcare or public-sector environments.
- Medicaid eligibility experience required, including eligibility determination systems, workflows, and program operations.
- Proven experience driving implementation transformation, standardization, and process improvement.
- Experience partnering with Sales on pipeline planning, deal readiness, and delivery forecasting.
- Strong leadership, communication, and stakeholder management skills.
- Ability to travel up to 15% domestically.
Benefits
- Generous, flexible vacation policy
- Educational assistance
- Comprehensive health benefits
- 401(k) employer match
- Leadership and technical development academies
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
implementation methodologiesprocess improvementproject managementpipeline planningrisk managementcost reductionquality improvementgovernance modelsdata managementanalytics
Soft skills
leadershipcommunicationstakeholder managementmentoringcross-functional collaboration