Call Center Representative
Gainwell Technologies
full-time
Posted on:
Location Type: Hybrid
Location: Baton Rouge • Louisiana • 🇺🇸 United States
Visit company websiteSalary
💰 $33,500 - $47,900 per year
Job Level
Mid-LevelSenior
About the role
- Conduct on-site visits to healthcare provider facilities to assess compliance with CMS, state, and federal enrollment standards.
- Maintain accurate documentation and detailed reports of all site survey findings and observations.
- Evaluate facilities, infrastructure, and operations to ensure alignment with regulatory requirements.
- Communicate effectively with healthcare providers to explain compliance expectations and gather necessary information.
- Analyze survey results to determine provider eligibility and identify opportunities for improvement.
Requirements
- High School Diploma or GED required; post-secondary education in healthcare or business is a plus.
- 1–3 years of experience in healthcare operations, provider enrollment, or compliance-related roles.
- Strong analytical, communication, and organizational skills with attention to detail.
- Ability and willingness to travel locally or regionally for site surveys.
- Valid driver’s license and reliable transportation are required.
Benefits
- generous, flexible vacation policy
- educational assistance
- comprehensive health benefits
- 401(k) employer match
- leadership and technical development academies
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
compliance assessmentdocumentationreport writingdata analysisprovider eligibility evaluation
Soft skills
analytical skillscommunication skillsorganizational skillsattention to detail
Certifications
High School DiplomaGED