Business Analyst

• Summary As a Business Analysis & Advisors Manager at Gainwell, you will lead the development and management of the Business Analysis function and advisor roles on a state Medicaid account.
• This role is central to building and sustaining a Business Analysis Center of Excellence (BA CoE) that ensures consistent standards, clear expectations, and continuous improvement across all projects.
• You will manage a team of BAs and advisors, set direction for best practices, and partner closely with account, operations, systems and PMO managers as well as delivery leaders, project managers, and DHS stakeholders to ensure BA deliverables meet the highest standards of clarity, consistency, and value.
• Your role in our mission Provide leadership and direction for the BA and advisor teams, ensuring consistent delivery of requirements, change orders, and other critical BA deliverables.
• Establish, maintain, and evolve BA standards, templates, and work patterns through the BA CoE; ensure adoption and accountability across the account.
• Serve as a key liaison to DHS and internal stakeholders for BA-related issues, ensuring clear, transparent communication and alignment with client expectations.
• Provide coaching, mentoring, and growth opportunities for BAs and advisors, building a team culture focused on accountability, collaboration, and professional development.
• Monitor and report on BA performance, utilization, and deliverable quality, driving continuous improvement initiatives.
• Facilitate knowledge transfer, training, and onboarding to ensure all BAs and advisors are equipped to succeed in their roles.
• Lead BA team meetings, advisor forums, and 1:1 development conversations with staff.
• Contribute to Gainwell-wide operational initiatives, ensuring BA team compliance and participation.

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