G2i Inc.

Technical Product Manager

• Talk directly to customers and translate insights into product requirements and roadmap priorities
• Define and own features across the platform — from web dashboards to terminal interfaces to AI-driven automation
• Write clear specifications, user stories, and acceptance criteria for engineering
• Work closely with engineering and design to ensure solutions are usable, reliable, and scalable
• Balance speed-to-market with enterprise-grade requirements (security, reliability, compliance)
• Help shape product strategy in partnership with leadership, bringing a user-centric lens to technical decisions

Community Manager

• Manage multi-channel community communications (Slack, LinkedIn, WhatsApp, email) with precision and appropriate responsiveness
• Review all outbound communications carefully for accuracy before sending
• Verify information independently rather than making assumptions
• Proactively identify and escalate potential issues before they become problems
• Independently plan, coordinate, and host community events (AMAs, developer sessions, happy hours, hackathons)
• Build and nurture relationships with community speakers and thought leaders
• Create compelling content from community activities (LinkedIn posts, event recaps, video highlights)
• Own full event lifecycle: outreach → logistics → execution → follow-up → content creation
• Proactively build and maintain a pipeline of speakers and event opportunities
• Maintain community documentation with strong attention to detail
• Create and refine processes that prevent errors and improve efficiency
• Support special projects with complete ownership and follow-through

Technical Product Manager

Community & Support Coordinator