G2i Inc.

Community & Support Coordinator

G2i Inc.

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Manage multi-channel community communications (Slack, LinkedIn, WhatsApp, email) with precision and appropriate responsiveness
  • Review all outbound communications carefully for accuracy before sending
  • Verify information independently rather than making assumptions
  • Proactively identify and escalate potential issues before they become problems
  • Independently plan, coordinate, and host community events (AMAs, developer sessions, happy hours, hackathons)
  • Build and nurture relationships with community speakers and thought leaders
  • Create compelling content from community activities (LinkedIn posts, event recaps, video highlights)
  • Own full event lifecycle: outreach → logistics → execution → follow-up → content creation
  • Proactively build and maintain a pipeline of speakers and event opportunities
  • Maintain community documentation with strong attention to detail
  • Create and refine processes that prevent errors and improve efficiency
  • Support special projects with complete ownership and follow-through

Requirements

  • Critical thinker - You think through implications, anticipate problems, and ask clarifying questions when something seems unclear or inconsistent.
  • Intellectual humility - You admit when you're unsure, ask for help when needed, and accept feedback graciously rather than defensively.
  • Excellent written communication - Clear, professional, polished writing with strong English skills that adapts to different audiences.
  • Personable and engaging - You're naturally warm, approachable, and comfortable building genuine relationships with community members.
  • Confident presenter - You're energized (not intimidated) by hosting virtual events and facilitating conversations with technical professionals.
  • Works smart with technology - You proactively leverage AI tools and automation to improve quality and efficiency, not just work harder.
  • Strong team collaborator - You communicate proactively, share context generously, and work seamlessly as part of a high-performing team. You celebrate wins together and support each other through challenges.
  • Proven ability to work independently with minimal oversight while staying connected to team goals
  • Strong project management and organizational capabilities
  • Quick learner who masters new tools and platforms efficiently
  • Excellent judgment about when to act independently vs. when to consult
  • Ability to maintain quality standards when juggling multiple priorities.
Benefits
  • Flexibility: Fully remote, async-first environment where results matter more than hours logged
  • Team: Join a thriving, ambitious Community team where people genuinely support each other, share ideas freely, and push each other to grow
  • Ownership: Real autonomy to shape how we engage with our developer community
  • Impact: Your work directly affects thousands of developers' experience with G2i
  • People: Build relationships with fascinating people in tech while developing valuable skills
  • Independence: We trust you to do great work without micromanagement
  • Innovation: We encourage you to leverage AI and new tools to work smarter
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
critical thinkerintellectual humilityexcellent written communicationpersonable and engagingconfident presenterstrong team collaboratorproven ability to work independentlystrong project managementorganizational capabilitiesquick learner