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FWD Insurance

Manager, Business Analyst

FWD Insurance

Business Analyst at FWD Group transforming platform strategy into implementable requirements for digital capabilities. Collaborating closely with engineering and marketing teams to ensure effective delivery across markets.

Posted 7/17/2026full-timeTaikoo Shing • 🇭🇰 Hong KongSeniorLeadWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in translating business and platform requirements into detailed specifications, with a strong focus on Agile methodologies and collaboration with engineering teams. Proven ability to analyze processes and identify improvement opportunities within digital and platform environments.

Highest-signal resume keywords
Business AnalysisAgile DeliveryRequirements TranslationAnalytical SkillsCollaboration with Engineering Teams

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
User StoriesWorkflowsData MappingsAPI-Level ConsiderationsSystem ImplementationsIntegrations
Soft Skills
Problem-SolvingCommunication
Tools & Technologies
ScrumKanban
Industry Keywords
Digital EnvironmentsPlatform CapabilitiesInsuranceFinancial Services

About the role

Key responsibilities & impact
  • Own the breakdown of platform capabilities into detailed, implementable requirements (user stories, workflows, data mappings, API-level considerations)
  • Translate business and platform requirements into system-level specifications aligned to engineering architecture
  • Support sprint execution by clarifying requirements, resolving ambiguities, and managing requirement changes
  • Partner with Platform Managers, country teams, and engineering teams to ensure alignment across markets
  • Analyse existing processes and platform capabilities to identify improvement opportunities

Requirements

What you’ll need
  • 7+ years’ experience as a Business Analyst in digital/platform environments
  • Strong experience in Agile delivery (Scrum, Kanban)
  • Proven ability to translate business needs into structured, high-quality requirements
  • Experience working with engineering teams on system implementations, integrations, or APIs
  • Strong analytical and problem-solving capabilities
  • Experience in insurance or financial services is advantageous but not required

Benefits

Comp & perks
  • Professional development opportunities
  • Flexible working arrangements